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by Defren » October 12th, 2012, 8:36 pm
GlazedDoughnuts wrote:
Yes, and there is a way to deliver such a message. Do you not think one stating they're leaving in protest due to slow speeds is a bit harsh?
Secondly, the thread title "Nope, too slow" - Did I miss something here? Was the thread started asked what they think about the loading times on this website? A bit of tact could of been used to come up with a better thread title.
If you honestly believe my post is too harsh, I invite you to re-read the thread title and content. Have a little think of the free services offered and how it helps so many newly diagnosed diabetics and existing diabetics, and may be then, reconsider your view.
I know Ladybird, the staff and admin know ladybird. She will go out of her way to see both sides in a disagreement or dispute, she is one of the least offensive posters on this forum! I have absolutely no intention of reconsidering my view, I said what I thought, and what I still think and stand absolutely by my comments!!
Dx T2 March 5th 2012 HbA1c 7.0 Latest July 4.9%
Metformin 500mg 1X2
I've done the Newcastle diet.
All advice I give is based on my own experience!
Eat to your meter
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Defren
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by GlazedDoughnuts » October 12th, 2012, 8:38 pm
That's awesome. I stand by mine too

Carbs = nom nom nom.
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GlazedDoughnuts
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by Defren » October 12th, 2012, 8:51 pm
GlazedDoughnuts wrote:That's awesome. I stand by mine too

Nice to agree on something isn't it?
Dx T2 March 5th 2012 HbA1c 7.0 Latest July 4.9%
Metformin 500mg 1X2
I've done the Newcastle diet.
All advice I give is based on my own experience!
Eat to your meter
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Defren
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- Posts: 3140
- Joined: February 23rd, 2012, 9:52 pm
by Giverny » October 15th, 2012, 2:23 pm
Don't worry about offending us when you point out problems with the forum. We're here to ensure that you guys, as the users, have the best quality of site available. If you have any further complaints about things you feel should be improved around the forum, don't hesitate to PM me about it and I'll make sure the information is passed on to our developers.
We applied an update last week and from what I can see, the site seems to be running faster. Is this the case for everyone or is it just my imagination?
Having technical issues with the forum? Feel free to drop me a message and I'll do what I can to help!
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Giverny
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by ladybird64 » October 16th, 2012, 12:38 pm
GlazedDoughnuts wrote:Wow, the Admin/Admin team on here is super nice and diplomatic.
We, the users don't pay a single penny for the service, the community has grown and so things have slowed down, new servers aren't cheap, nor is hosting.
I've seen so many people on here openly admit the information on this site alone has allowed them a better quality in life, surely that is worth the slow loading times?
Oh no wait, I'm obviously wrong, that's not enough.

A lecture and sarcasm in one post? Nice.
I have been here for a while now, have got a fair few posts under my belt and I have said, repeatedly, that this is absolutely the best site of it's kind to be found anywhere on the internet.
There is no charge but that is the same for many other forums on the internet, remember a site is only as successful when it has enough members to keep it ticking over and if it weren't for the sheer amount of forum members and our input then DCUK as a business would not be doing half as well. If something is causing a problem then it should be looked into otherwise people will give up trying to use the site as it is meant to be used. If someone reports that there is a problem, especially when there are a good few people reporting the same thing then a reputable site would look into the problems and feed back on them.
I reported it, as did many others and I would have liked some feedback, however the main thing is that it was looked into and addressed, it is also pretty obvious that admin have no difficulty with what I wrote so there doesn't seem to be a problem there.
As for your little piece of sarcasm at the end of your post. You don't know me and you don't know why I do not have time to sit and wait for pages to load. Sometimes I have time but recently more often than not, I don't. Today is a good day because I do have time but more importantly the site seems to be functioning well. You can keep your petty comments for someone who needs them, I don't.
Today the site is working just fine for me, thanks for your help Giverny.
A great deal of intelligence can be invested in ignorance when the need for illusion is deep 
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ladybird64
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by xyzzy » October 16th, 2012, 1:00 pm
GlazedDoughnuts wrote:Wow, the Admin/Admin team on here is super nice and diplomatic.
We, the users don't pay a single penny for the service, the community has grown and so things have slowed down, new servers aren't cheap, nor is hosting.
I've seen so many people on here openly admit the information on this site alone has allowed them a better quality in life, surely that is worth the slow loading times?
Oh no wait, I'm obviously wrong, that's not enough.

DCUK may offer the forum for free but they (and the parent company sitefinders) use what we post as their primary marketing tool and presumably a major revenue stream so taking note of their users concerns would appear to be a wise move. It would seem to be in their own interest to get things resolved as quickly as possible. To me the issue is no different than from phoning any other customer care line and being put on hold for minutes or hours. It effectively shows a lack of customer care.
DCUK isn't a charity like DUK. Presumably its runs using a classic internet advertising business model see
http://www.sitefinders.co.uk/portfolio.html and not through dodgy donations from the likes of Kellogs.
Type 2, Latest HbA1c Jun 2012 31 mmol 4.98%, Apr 2012 35 mmol 5.3%, Dec 2011 11.3%, Mar 2011 8.3%
Cholesterol: Apr 2012 Tot/HDL Ratio 2.79, Jul 2012 Tot/HDL Ratio 3.33
Diet: 60g per day LCHF regime.
Meds: 3 x 500g Metformin
Eat to your meter.
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xyzzy
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by GlazedDoughnuts » October 16th, 2012, 7:14 pm
ladybird64 wrote:GlazedDoughnuts wrote:Wow, the Admin/Admin team on here is super nice and diplomatic.
We, the users don't pay a single penny for the service, the community has grown and so things have slowed down, new servers aren't cheap, nor is hosting.
I've seen so many people on here openly admit the information on this site alone has allowed them a better quality in life, surely that is worth the slow loading times?
Oh no wait, I'm obviously wrong, that's not enough.

A lecture and sarcasm in one post? Nice.
I have been here for a while now, have got a fair few posts under my belt and I have said, repeatedly, that this is absolutely the best site of it's kind to be found anywhere on the internet.
There is no charge but that is the same for many other forums on the internet, remember a site is only as successful when it has enough members to keep it ticking over and if it weren't for the sheer amount of forum members and our input then DCUK as a business would not be doing half as well. If something is causing a problem then it should be looked into otherwise people will give up trying to use the site as it is meant to be used. If someone reports that there is a problem, especially when there are a good few people reporting the same thing then a reputable site would look into the problems and feed back on them.
I reported it, as did many others and I would have liked some feedback, however the main thing is that it was looked into and addressed, it is also pretty obvious that admin have no difficulty with what I wrote so there doesn't seem to be a problem there.
As for your little piece of sarcasm at the end of your post. You don't know me and you don't know why I do not have time to sit and wait for pages to load. Sometimes I have time but recently more often than not, I don't. Today is a good day because I do have time but more importantly the site seems to be functioning well. You can keep your petty comments for someone who needs them, I don't.
Today the site is working just fine for me, thanks for your help Giverny.
Cool story bro, I thought you left?
Carbs = nom nom nom.
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GlazedDoughnuts
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by Defren » October 16th, 2012, 7:34 pm
ladybird64 wrote:A lecture and sarcasm in one post? Nice.
I have been here for a while now, have got a fair few posts under my belt and I have said, repeatedly, that this is absolutely the best site of it's kind to be found anywhere on the internet.
There is no charge but that is the same for many other forums on the internet, remember a site is only as successful when it has enough members to keep it ticking over and if it weren't for the sheer amount of forum members and our input then DCUK as a business would not be doing half as well. If something is causing a problem then it should be looked into otherwise people will give up trying to use the site as it is meant to be used. If someone reports that there is a problem, especially when there are a good few people reporting the same thing then a reputable site would look into the problems and feed back on them.
I reported it, as did many others and I would have liked some feedback, however the main thing is that it was looked into and addressed, it is also pretty obvious that admin have no difficulty with what I wrote so there doesn't seem to be a problem there.
As for your little piece of sarcasm at the end of your post. You don't know me and you don't know why I do not have time to sit and wait for pages to load. Sometimes I have time but recently more often than not, I don't. Today is a good day because I do have time but more importantly the site seems to be functioning well. You can keep your petty comments for someone who needs them, I don't.
Today the site is working just fine for me, thanks for your help Giverny.
Take no notice Angie, you don't have to explain yourself to anyone. (((Angie))).
Dx T2 March 5th 2012 HbA1c 7.0 Latest July 4.9%
Metformin 500mg 1X2
I've done the Newcastle diet.
All advice I give is based on my own experience!
Eat to your meter
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Defren
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by Grazer » October 16th, 2012, 7:52 pm
GlazedDoughnuts wrote:Have a little think of the free services offered and how it helps so many newly diagnosed diabetics and existing diabetics, and may be then, reconsider your view.
Just remember, it's not the site doing that, it's experienced posters like ladybird who's been around two + years compared to your two + months.
Type 2, diagnosed Nov 2010. HbA1c then 8.2%. Mar 2011, HbA1c 5.9%.Dec. 2011 5.9%. May 2012 5.7%
150-180grams carbs per day + exercise (mainly golf!). 2x500mg Metformin SR per day.
Support testing for T2s
http://www.diabetes.co.uk/petition/
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Grazer
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by borofergie » October 16th, 2012, 8:04 pm
GlazedDoughnuts wrote:Wow, the Admin/Admin team on here is super nice and diplomatic.
We, the users don't pay a single penny for the service, the community has grown and so things have slowed down, new servers aren't cheap, nor is hosting.
I've seen so many people on here openly admit the information on this site alone has allowed them a better quality in life, surely that is worth the slow loading times?
Oh no wait, I'm obviously wrong, that's not enough.

You have a very naive view of who is scratching whose back here.
We don't pay to contribute, but DCUK does make money from our contributions (rightly so - this is a great forum), through advertising, that is predicated on lots of visitors and contributions. We help them, they help us.
No contributors = no visitor = no advertising revenue.
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borofergie
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by Giverny » October 17th, 2012, 9:49 am
ladybird64 wrote:Today the site is working just fine for me, thanks for your help Giverny.
Glad to hear that!
I'm going to close this thread now, as I feel the issue has been (somewhat) resolved and the thread is becoming cluttered. If anyone else has any issues with site performance, please feel free to drop me a PM!
Having technical issues with the forum? Feel free to drop me a message and I'll do what I can to help!
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Giverny
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