Rubbish customer service at McDonalds

[Scandichic]

As a diabetic and a low carber I generally avoid McDonalds but every now and then I take the kids. I let them have their happy meal and I have double espresso with a bit of sweetener. Although there was plenty of sugar there was no sweetener out so I went to the counter to ask for some. I explained that I was diabetic but was told I'd have to make do with sugar or go without. Well done McDonalds at Fleet Services. Think you might need to give some Customer Services training to your shift managers! I would complain to your head office but last time I did and you told me someone would ring me you didn't! So am giving your manager prat of the week award! Congrats!

 

[Bluetit1802]

A similar thing happened to me in a motorway services. No sweetener at all, and just as bad, no vinegar! We don't provide these any more was the answer.

 

[novorapidboi26]

I was there at lunchtime getting a cheeseburger happy meal............lol............

I don't think I have ever seen sweeteners at McDonalds, but then again, I have never needed to look for any......

 

[Lamont D]

You can get a salad there now with a choice of protein!!!!!!!

 

[Giverny]

No sweetener? I thought food outlets were required to provide sugar alternatives!

I haven't been to McDonald's in a long time... find it all a bit heavy and greasy for my liking. The closest I go to grease is the bacon grease I plop in to my scrambled eggs

 

[Fallgal]

Guess I've been lucky. Every McDonald's I've ever been to has sweetener. Regardless, I keep some in my purse at all times, just in case.

 

[noblehead]

Must admit I've never ever asked for a sweetener at any eating establishment, but you would expect if you did they would be able to provide one. as an alternative to sugar.

 

[zand]

I don't use a sweetener nowadays because they seem to affect me in the same way as sugar, but then you know I'm weird right?

 

[Scandichic]

No sweetener? I thought food outlets were required to provide sugar alternatives!

I haven't been to McDonald's in a long time... find it all a bit heavy and greasy for my liking. The closest I go to grease is the bacon grease I plop in to my scrambled eggs

Not my choice either but had someone else's kid who eats a lot of that kind of food. It was the shocking attitude and total lack of interest which bugged. Once happened at the cinema and they gave me a staff sweetener. Very wary about salad. Last time we went out and had a salad my blood sugar shot through the roof because of the amount of sugar in the dressing.

 

[Annb]

I don't use a sweetener nowadays because they seem to affect me in the same way as sugar, but then you know I'm weird right?

I can't use sweeteners, especially, but not exclusively, aspartame - even the cough mixture I have to take at present has sugar in it, because I can't take the alternatives. Someone bought me some Stevia when it first came out and I tried a little on the tip of my finger - I was in bed for 2 days and pretty grotty on the third!

I try to go without any kind of sugar or sweetener altogether, but sometimes, especially with medicines, it's impossible, so sugar it has to be.

I also don't go to McDonalds - we don't have one near us so I can't be tempted. But bacon fat is another thing altogether. Mmmm.

 

[Tracieo]

Someone bought me some Stevia when it first came out and I tried a little on the tip of my finger - I was in bed for 2 days and pretty grotty on the third!

How did it make you feel?

I have a problem with some sweeteners.

 

[Annb]

Someone bought me some Stevia when it first came out and I tried a little on the tip of my finger - I was in bed for 2 days and pretty grotty on the third!

How did it make you feel?

I have a problem with some sweeteners.

Serious headache - back to my migraine days. Vomiting. Weak and exhausted. Flu-like symptoms. Slept around the clock (waking occasionally to see if I was still alive only to find I still wanted to be sick and had aching joints and muscles) on the 2nd day. Utterly exhausted on the 3rd. Sorbitol in some tablets is not too bad and malt based sweeteners are OK but dextrose (found in an awful lot of processed meats and other foods) is a bad idea for me.

 

[izzzi]

@Scandichic It is a disgrace that you were badly treated. These people should have provided you with,
Splenda Sweetener Sachet
Maltodextrin, Sucralose (1%) I think.
However the good news is you may never visit these restaurants again which can only be good for your health.
Thank goodness you took somebody else's kids there and not your own.
I hope you don't think I am unfair, because my wife and I went to macdonalds yesterday with somebody else's kids. ( I had coffee with no milk nor sugar)

 

[Randburg]

I got a wife, who is not Diabetic,
She has a handbag, and its her job to carry the sweetener.
One of the reasons I married her

He He

 

[Scandichic]

@Scandichic It is a disgrace that you were badly treated. These people should have provided you with,
Splenda Sweetener Sachet
Maltodextrin, Sucralose (1%) I think.
However the good news is you may never visit these restaurants again which can only be good for your health.
Thank goodness you took somebody else's kids there and not your own.
I hope you don't think I am unfair, because my wife and I went to macdonalds yesterday with somebody else's kids. ( I had coffee with no milk nor sugar)

No, I took mine there because I had someone else's kid who is mostly fed that kind of stuff and didn't want my yummy lchf picnic (mini sausages, pieces of cheese, cucumber, cherry tomatoes)
Really grateful for your support as I didn't know if I was overreacting! Bearing in mind the kind of food they serve my youngest only likes their mochachino frappe but will just about eat the fries. Eldest likes it though! We go rarely!

 

[AnnieC]

Someone bought me some Stevia when it first came out and I tried a little on the tip of my finger - I was in bed for 2 days and pretty grotty on the third!

How did it make you feel?

I have a problem with some sweeteners.

I use Stevia have never had a problem with it but then I only use it to sprinkle on frozen berries that I have with greek yogurt as they are so sour

 

[chris lowe]

That's why I always carry a packet of sweeteners in my bag. It's suprising how many cafes etc don't have sweeteners and look at you as if you're mad when you ask for them. I'm sure they would look less shocked if I asked for a line of coke.