Freestyle Libre .....delivery issues

Kev Goodgroove

Kev Goodgroove

Newbie
Messages
4
Type of diabetes
Type 1
Treatment type
Pump
Hi, has anyone experienced issues when ordering sensors ????
My 1st order last month was fine even though it takes 5 days from France . 2nd order nearly 2 was ago and no notification of delivery . Chased twice on phone and got "oh your order has got missed by dispatch dept" ?? Seems to me like they've got zero stock and manufacturing can't keep up with demand...thanks
 
noblehead

noblehead

Guru
Retired Moderator
Messages
23,618
Type of diabetes
Type 1
Treatment type
Pump
Dislikes
Disrespectful people
Not used the Libre yet Kev, but will 'bump' your post up the forum in the hope that other users might reply.
 
S

smidge

Well-Known Member
Messages
1,761
Type of diabetes
LADA
Treatment type
Insulin
I received both my orders within a few days of ordering. My replacements of faulty sensors have been very different. I've had to chase numerous times and keep a very close eye on dispatch. Still waiting for one. They seem to appear on your abbot account at least 4 days before delivery - but no email to confirm. However, I believe @Omnipod has had similar problems with his order.

Smidge
 
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