Freestyle Lite test strips not detecting blood

bearMedicine

Active Member
Messages
31
Type of diabetes
Treatment type
Insulin
Dislikes
Dieting :)
I just got a new batch of Freestyle Lite test strips this morning and have tried 4 or 5 of the strips in the container and none of them seem to detect the presence of my blood :mad: (I made sure there was plenty!)

I'm going to try on another batch, but is this likely to be a problem with this particular batch of strips, or with the meter itself? This is the first time it's happened, and the meter was working fine yesterday.

Thanks!
 
  • Like
Reactions: 2 people

tim2000s

Expert
Retired Moderator
Messages
8,934
Type of diabetes
Type 1
Treatment type
Other
It's possible that there is a manufacturing issue with the strips. If the meter has worked fine before, I'd try a different batch.
 

rubold

Well-Known Member
Messages
108
Type of diabetes
Type 1
Treatment type
Insulin
Best to call Abbott customer services and describe the problem to them.
 
  • Like
Reactions: 2 people

spaceman

Well-Known Member
Messages
266
Type of diabetes
Type 1
Treatment type
Insulin
get in touch with abbotts the manufacturer customer services
 
Messages
6,107
Type of diabetes
Type 2
Treatment type
Diet only
Ahem. Is your name something like ,,,,,,,,,,,,,er ,,,,,,,,,,,,,,Vlad or similar. I think I may have the answer,
 
  • Like
Reactions: 2 people

bearMedicine

Active Member
Messages
31
Type of diabetes
Treatment type
Insulin
Dislikes
Dieting :)
I went back to Tesco's (with a very helpful pharmacist) and he tried strips from a different batch number (using his own blood! :) ). Looks like a mechanical issue with the strip for that batch. New batch worked fine and he replaced the three defective packs of strips. All good!