You'd think their was a universal solution, our surgery has two hours a week, when you phone in, and a nurse can tell you your results. I then ask for a hard copy, and they'll print it out and leave it in reception for me.
The receptionists aren't qualified to assess the results, so in all fairness to them, they won't read out a result that'll give you a heart attack down the phone.
If it's there, the nurse would probably suggest you come in instead.
The medical staff also know you, and can assess what you'll do with the results, and won't decide to suddenly self medicate, or drop the meds, or another similar knee jerk reaction.
So I'm happy mine works for me, it's a pain if I forget to phone, as I have to wait half a week, but then again, if it's a really bad result, they'll normally phone you as soon as they get them back anyway.