Completely Reset to back in the box settings

[masonbason63]

Anyone know how to Reset the AccuChek Insight back to its original settings I've held the on off button down for 5 seconds but all what I've programmed is still there, I just want to clear everything I've entered can't find anything in the three encyclopaedia's they've given me.

 

[catherinecherub]

You could get help via their careline.

https://www.accu-chek.co.uk/gb/pumptherapy/insight-careline.html#top

 

[masonbason63]

Why didn't I think of that

 

[masonbason63]

Just tried insight care line online and I phoned all I got was "due to technical difficulties we are unable to answer your call please try later" ha ha tell me about it

 

[noblehead]

Does it not say in the user manual how to reset the pump, have a look in Settings on the main screen as there might be an option in there, there is with the Omnipod pump.

 

[masonbason63]

Does it not say in the user manual how to reset the pump, have a look in Settings on the main screen as there might be an option in there, there is with the Omnipod pump.

Hi noblehead there's nothing I've only just got off the phone to the care line the only way to do it is download the 360 management software and do it through that. Oh what a busy day I've got tomorrow

 

[noblehead]

Don't envy you, but I'm sure you'll get it sorted in the end.