1. Get the Diabetes Forum App for your phone - available on iOS and Android.
    Dismiss Notice
  2. Guest, we'd love to know what you think about the forum! Take the Diabetes Forum Survey 2017 »
    Dismiss Notice
Dismiss Notice
Find support, ask questions and share your experiences. Join the community »

Noctura 400 - help with getting a custom mask

Discussion in 'Diabetes Complications' started by bonerp, Nov 12, 2015.

  1. bonerp

    bonerp · Well-Known Member

    Messages:
    339
    Likes Received:
    76
    Trophy Points:
    48
    Hi for those who have or are considering buying the noctura 400, the mask I found sits directly on my closed eyeballs and can be uncomfortable (in my case).
    I've tried both masks but feel some customisation or different masks are required. Something like thicker padding inserts... Like the kind you get with cycle helmets.
    We aren't all the same! Too lose and it falls off. Too tight and it's just too uncomfortable.
    Anyway I contacted noctura directly today and they said they are soon to look at different mask carriers which is great news. They were very helpful. But I can't help feel a little encouragement from other users wouldn't go amiss.
    This is an amazing product. But it's in need of tweaks to help make it more acceptable.
    So to cut it short, why not drop them a line if you could do with some minor tweaks. People power!

    Paul
     
    • Like Like x 2
  2. himtoo

    himtoo Type 1 · Moderator
    Staff Member

    Messages:
    4,083
    Likes Received:
    4,977
    Trophy Points:
    198
    I have been using the mask for just over a year now and although it can be felt when wearing it -- it has delivered improvements to my back of eyes so I am inclined to just adjust the strap to the most comfortable I can make it and get on with it.

    I feel the issues you speak of are a tiny price to pay for continued eyesight but that is just me.

    all the best
     
    • Like Like x 2
  3. bonerp

    bonerp · Well-Known Member

    Messages:
    339
    Likes Received:
    76
    Trophy Points:
    48
    I'm glad it fits for you, but I'd like it to work for me also. Minor tweaks to the mask carrier would mean I can tight it up and be happy that it is more secure. Currently it isn't and just flops off.
    I'm convinced the Noctura 400 will be an amazing piece of kit for many people. My suggestion is nothing against the product. Just the requirement to make provision to fit individuals more effectively.
    I've already volunteered to be a guinea pig.
    My point is that if it is uncomfortable to the point where people may consider it unsuitable/unusable, don't give up - provide constructive feedback.....else they'll never know.
     
    • Like Like x 3
  4. himtoo

    himtoo Type 1 · Moderator
    Staff Member

    Messages:
    4,083
    Likes Received:
    4,977
    Trophy Points:
    198
    at my 3 monthly eyer mask change appointments with my optician , he always asks if I have any feedback for Noctura and I have pointed out that the mask is slightly "felt " while wearing and that the strap can work loose sometimes during the night-- this is also evident in the usage stats that are downloaded from the mask.
    This information is already being fed back to Noctura by my optometrist.

    When I visited the company headquarters last year prior to starting with the mask I also pointed this out to them at that time( I tried it onand wore it for a short time there ) and was told that there was work being done to slim down the design and improve the fit and mask carrier under way, so perhaps your wishes will be met soon.
     
    • Like Like x 4
  5. stevieboy269

    stevieboy269 Type 1 · Member

    Messages:
    7
    Likes Received:
    9
    Trophy Points:
    43
    Hi there ........ I am new to this site/forum and find it a brilliant source of information.

    I am having my first home appointment with The Outside Clinic (part of the Lloyds group) re starting with the Noctura 400 sleep mask on the 17th November so will give you all periodic updates.
     
    • Like Like x 2
  6. stevieboy269

    stevieboy269 Type 1 · Member

    Messages:
    7
    Likes Received:
    9
    Trophy Points:
    43
    Hi ........... I have had the home consultation/eye test and everything went well. The mask was demonstrated and seems extremely simple to use. The report is being sent to Noctura and I am awaiting their call so the mask can be programmed to my sleeping hours.
    The mask works for 8 hours in any 14 hour period. For me I sleep at night but for someone who works shifts it can be programmed to work during several different 14 hour periods.

    All very positive and I can't wait.
     
    • Like Like x 2
  7. ayoun_djalil

    ayoun_djalil · Newbie

    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    21
    Hi every one,

    Is there any drawbacks on your eyes when using noctura 400? from my knowledge there no treatment without negative effect? is this a case for noctura 400? I wish this mask 100% positive.
     
  8. stevieboy269

    stevieboy269 Type 1 · Member

    Messages:
    7
    Likes Received:
    9
    Trophy Points:
    43
    Hi there ........ From all the information I have found on the web and from my discussions with Noctura and the optometrist who came to see me there are no negative side effects. When I spoke to Noctura they told me they had to supply evidence of safety from data they had gathered over a number of years to get the CE Approval they have for the mask. If you need more reassurance I would suggest you contact the Noctura Advisory Line on 01740 669 143 for further information.
     
    • Like Like x 2
  9. Ralphy

    Ralphy Carer · Newbie

    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    21
    Hi
    I am very interseted in the mask for preventative measures for my son. He has been type 1 diabetic for 4 years exactly. His eye sight is currently fine, do you think this is also a good device to stop retinopathy from occuring in the future?
    Thanks
     
  10. Caesar

    Caesar Type 1 · Active Member

    Messages:
    31
    Likes Received:
    13
    Trophy Points:
    48
    Hi @Ralphy I've been a type 1 diabetic for 18 years and I've been using the mask for nearly 2 years now. I'm using it for preventive purposes. I didn't have signs of retinopathy when I started using the mask and I do not have any now, despite my everyday ups and downs. My HbA1c has always been good but I know that is only an average value. Some people even say that swings can be as bad for the eyes as having high BG all the times. I attended an event when the company which has developed the mask was first spreading the news about this product. I liked the science behind it and I decided to commit myself. In a certain sense it's like if the light emitted by the mask would reduce the stress the retina goes through every night. It is counterintuitive but the eyes need more energy (oxygen) over night, even if we sleep, because of the darkness. This is true as for diabetics as for non-diabetics. The issue is that diabetic people do suffer other issues related to their blood microvasculature, which carries the oxygen around. The mask brings the retinal oxygen need down to normal avoiding bad consequences (starting with retinal hypoxia). I'm not sure when the NHS will really cover this but, as I've mentioned other times on this forum, I'm pretty satisfied with my commitment. Downsides apart (cost/initial comfort), the mask has cleared my mind from worrying about developing issues in the future and I'm happy as my philosophy has always been "preventing is better than treating". Regarding your son, 4 years of diabetes may sound a bit early but when retinopathy will trigger is a very subjective matter. On the other end, the mask does not have side effects according to the company and the results of their clinical studies.
     
  11. Yodder

    Yodder Type 1 · Newbie

    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    I have been using the Noctura 400 sleep mask for the last nine months. I was diagnosed with Diabetic Retinopathy twelve months ago. I can honestly say that I have had no problems using the mask and it is quite comfortable to wear. After using the Noctura 400 for six months my optician told me that my Diabetic Retinopathy was improving. I haven't had laser or injections this improvement was entirely due to wearing the mask. This week I received the results of my annual eye screening and thought I should share them with you. The screening shows no Diabetic Retinopathy in either eye. I am very grateful to Noctura and the Outside Clinic.
     
  • Meet the Community

    Find support, connect with others, ask questions and share your experiences with people with diabetes, their carers and family.

    Did you know: 7 out of 10 people improve their understanding of diabetes within 6 months of being a Diabetes Forum member. Get the Diabetes Forum App and stay connected on iOS and Android

    Grab the app!
  • Tweet with us

  • Like us on Facebook