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phil169

Well-Known Member
Messages
203
Type of diabetes
Type 2
Treatment type
Insulin
pump has gone down with a stuck button after speaking to Medtronic help line we managed to free it but they are sending a new pump should get it tomorrow. they where most helpful on the phone and could not do enough for me. I have to say a big thanks to Medtronic team.
 
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Juicyj

Expert
Retired Moderator
Messages
9,029
Type of diabetes
Type 1
Treatment type
Pump
Dislikes
Hypos, rude people, ignorance and grey days.
Glad to hear it, they are on the case in sorting issues out quickly, so hope you get a replacement soon ;)
 
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Patch13

Well-Known Member
Messages
510
Type of diabetes
Type 1
Treatment type
Pump
Good to know that they are helpful. I'll be getting this pump soon!
 

phil169

Well-Known Member
Messages
203
Type of diabetes
Type 2
Treatment type
Insulin
pump came to day Medtronic phoned twice to see if it had come and went through setting it up every thing ok again thanks to the Medtronic team grate support
 
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Reactions: 3 people

Mrsass

Well-Known Member
Messages
1,188
Type of diabetes
Type 1
Treatment type
Pump
Medtronic were fantastic when my pump broke last year I had a replacement at my door in less than 24 hours, their customer care is fab, glad you got sorted!
 

yingtong

Well-Known Member
Messages
487
Type of diabetes
Type 1
Treatment type
Insulin
Dislikes
People who.kock diabetes
I to have found Medtronic customer service brilliant.