hmmmmmm I'm on the Insight pump so will try ring them tomorrow and see if they will send some strips out
Thanks all of you
Ring them and tell them what's happening. If they ask you why you haven't tested using a Libre meter, I would explain that as you have here about your pump. (Sorry, does it have an inbuilt meter then?)
When this happened to me, I just went and acquired some Abbott strips, because it was just so outrageously out, but also wrote to them and explained what had transpired, reiterating that I do not have strips prescribed, so it simply wasn't possible for me to swap prescription items. Furthermore, I thought it very poor form that having paid c£50 for a sensor, then I had to spend more to help
them ascertain
their product was faulty. By then the sensor was just reading permanently "Lo". At that point, I was sent a replacement sensor, plus a small pack (of 10) strips.
I can write a decent "special feedback" letter, even if I say so myself.