Abbott are still churning out standard replies. My order with Abbott has been showing as 'Picked' for more than 1 week now and the 30 days are up next Friday. I got 2 from ADSA and the pharmacy told me it is maximum 2 days for them to get them so I guess I won't be bothering with Abbott again. Their Facebook page is flooded with complaints. It really doesn't make sense for them to treat self funding customers this way. I find it really puzzling. Anyway , here's their reply to me. What a joke.
"Thank you for contacting Abbott Diabetes Care.
We are extremely sorry to hear that you are waiting for your order that long.
We have been informed that your order is in 'Picked' status and is ready for the dispatch, so it is currently being prioritized and should be dispatched shortly. Unfortunately, we cannot confirm the exact delivery date. Please note that the estimated delivery time of 5-7 working days is from the moment of dispatch.
Please kindly note that according to our Terms and Conditions (Page 4, Section 16) the delivery might take up to 30 calendar days from the moment of placing an order.
We are thankful for your patience, and we are doing our best to reduce the delay."