- Messages
- 391
- Type of diabetes
- Type 1
- Treatment type
- Pump
Hi Folks
Hope this finds everyone well. I am having real problems scanning my Libre 2 with my Samsung a21s This has been the case for some time but has become more of an issue now you cannot download data from the reader to Diasend. I now have to use my phone all the time.
Most times when I scan it takes. 3 or 4 attempts before I get a reading. This is particularly frustrating when it is alarming with a high or low reading.
Abbott have been no help. They suggested going to the Samsung Shop. There are no Samsung shops locally. There does not appear to be one in Scotland. I have tried the live chat, they suggested a soft reset which has made no difference.
Hoping someone else has experienced this problem and hopefully found a solution
Hope this finds everyone well. I am having real problems scanning my Libre 2 with my Samsung a21s This has been the case for some time but has become more of an issue now you cannot download data from the reader to Diasend. I now have to use my phone all the time.
Most times when I scan it takes. 3 or 4 attempts before I get a reading. This is particularly frustrating when it is alarming with a high or low reading.
Abbott have been no help. They suggested going to the Samsung Shop. There are no Samsung shops locally. There does not appear to be one in Scotland. I have tried the live chat, they suggested a soft reset which has made no difference.
Hoping someone else has experienced this problem and hopefully found a solution