Problem uploading to LibreView since new LV drivers

miahara

Well-Known Member
Messages
1,019
Type of diabetes
Type 3c
Treatment type
Insulin
Since Abbott rolled out 'upgraded?' drivers for LV I can't upload from my reader via my PC. I can though access all my previous uploads. I carried out all the checks on my PC suggested on the pop-ups after a failed upload, and my PC meets and exceeds ALL the criterea. I'm using the latest version of Firefox.
Is anyone else having the same problem?
 

LittleGreyCat

Well-Known Member
Messages
4,239
Type of diabetes
Type 2
Treatment type
Tablets (oral)
Dislikes
Diet drinks - the artificial sweeteners taste vile.
Having to forswear foods I have loved all my life.
Trying to find low carb meals when eating out.
I just tried it to check.
Under Windows 7 Professional the drivers are installed but LibreView refuses to recognises and keeps downloading the drivers.
After the first time, when the package is run it complains that the drivers are already installed.

So round and round in circles.

Using Google Chrome.
Version 96.0.4664.110 (Official Build) (64-bit)

Edit: apparently Windows 7 is no longer supported.
 
Last edited:

miahara

Well-Known Member
Messages
1,019
Type of diabetes
Type 3c
Treatment type
Insulin
I just tried it to check.
Under Windows 7 Professional the drivers are installed but LibreView refuses to recognises and keeps downloading the drivers.
After the first time, when the package is run it complains that the drivers are already installed.

So round and round in circles.

Using Google Chrome.
Version 96.0.4664.110 (Official Build) (64-bit)

Edit: apparently Windows 7 is no longer supported.

I'm running the latest version of Windows 8.1.
 

In Response

Well-Known Member
Messages
3,459
Type of diabetes
Type 1
Treatment type
Pump
I just tried it to check.
Under Windows 7 Professional the drivers are installed but LibreView refuses to recognises and keeps downloading the drivers.
After the first time, when the package is run it complains that the drivers are already installed.

So round and round in circles.

Using Google Chrome.
Version 96.0.4664.110 (Official Build) (64-bit)

Edit: apparently Windows 7 is no longer supported.
Windows 7 should be avoided.
It is not supported which means it is not possible to get any security updates so your laptop is at risk whenever you connect it to the internet which you have to do to upload your Libre data to the cloud.
 

Riva_Roxaban

Well-Known Member
Messages
3,020
Type of diabetes
Type 2
Treatment type
Diet only
I'm running the latest version of Windows 8.1.
Windows 10 was the latest version of 8.1 as an update.

Windows 11 the latest M$ offering is causing havoc with 'drivers" as well.

You will be better off using an android tablet or phone than windows.
 

LittleGreyCat

Well-Known Member
Messages
4,239
Type of diabetes
Type 2
Treatment type
Tablets (oral)
Dislikes
Diet drinks - the artificial sweeteners taste vile.
Having to forswear foods I have loved all my life.
Trying to find low carb meals when eating out.
Windows 7 should be avoided.
It is not supported which means it is not possible to get any security updates so your laptop is at risk whenever you connect it to the internet which you have to do to upload your Libre data to the cloud.

I respectfully disagree.
 

LittleGreyCat

Well-Known Member
Messages
4,239
Type of diabetes
Type 2
Treatment type
Tablets (oral)
Dislikes
Diet drinks - the artificial sweeteners taste vile.
Having to forswear foods I have loved all my life.
Trying to find low carb meals when eating out.
Can you explain?
Do you disagree that no security updates puts your data at risk?

PC behind a firewall mitigates most problems.
Anti Virus mitigates further.
Security updates are good, but if you look into the majority of exploits they don't really apply to a home user.
Most seem to require access to the local LAN and often administrator privileges.

So lack of latest security updates can increase your risk.
However they may not do this to a significant amount.

See also Android phones out of manufacturer support.
 

miahara

Well-Known Member
Messages
1,019
Type of diabetes
Type 3c
Treatment type
Insulin
Will Windows 10 run on your PC? you might still be able to do the free upgrade ... worked when I tried it but it is a while ago ... but it's like most software 'upgrades' :(
It would run, but I neither need nor want it at present. I will give serious thought to Windows 11 next year after more bugs have been ironed out.
According to Abbott, LibreView with the new drivers should run under Windows 8.1, but it doesn't, at least in my case.
 

Ryhia

Well-Known Member
Messages
3,136
Type of diabetes
Treatment type
Diet only
Have you tried using a different browser to firefox?
 

miahara

Well-Known Member
Messages
1,019
Type of diabetes
Type 3c
Treatment type
Insulin
LibreView is now again working with Windows 8.1. I've done nothing to change my PC system. Abbott had their LV site down for maintenance at the weekend, I suspect they may have tweaked it to accommodate Win 8.1.