Hi
Every time I go to Boots in the centre of Sheffield for my strips I use the form downloaded from the site.
Every time I do I get a third degree from the 'health care assistants' (as Boots re-badged their pharmacy shop workers some time ago). Quite often I get the 'shouting from one till to the other' treatment i.e. "xyz, gentlemen here has diabetes and says he does not have to pay VAT on his strips" etc etc
Eventually the Organ grinder (Pharmacist) comes and tells the monkeys that yes I am indeed entitled to a VAT exempt purchase. Usually this whole process takes 8-10 minutes when it should take less than 2 without the privacy intrusion as the entire shop learns about my health condition!
Bear with it though: until we can get prescription strips its a sweet discount to get