Private Messages

Allic1971

Active Member
Messages
42
Type of diabetes
Type 2
I'm sorry if this has already been answered...

But how do you send a PM?

It says "You are not authorised to send private messages" on my control panel

So what do I do???

Thanks for the help!
 

daisy1

Legend
Messages
26,457
Type of diabetes
Type 2
Treatment type
Tablets (oral)
Dislikes
Cruelty towards animals.
There's something wrong here. I will let Giverny know about the problem and she will fix it for you.
 

amberzak

Well-Known Member
Messages
198
Type of diabetes
Type 1
Treatment type
Insulin
Dislikes
Competitive sport. I'm more of a for fun type person.
My private message notification keeps saying I've got a new message but then I don't


Sent from the Diabetes Forum App
 

daisy1

Legend
Messages
26,457
Type of diabetes
Type 2
Treatment type
Tablets (oral)
Dislikes
Cruelty towards animals.
amberzak - you have enough posts to read private messages so I have contacted Giverny who will be able to help.
 

Giverny

Admin
Administrator
Messages
1,683
Type of diabetes
Friend
Treatment type
I do not have diabetes
Dislikes
Dishonest people, pessimism, spiders, mushrooms.
Should all be fixed for you, Allic1971 - there was a small error with your permission set that means you weren't transferred over properly when you reached 5 posts.

amberzac, I'm still having trouble working out the problem with your PMs - is it saying you have unread PMs?
 

Allic1971

Active Member
Messages
42
Type of diabetes
Type 2
Giverny said:
Should all be fixed for you, Allic1971 - there was a small error with your permission set that means you weren't transferred over properly when you reached 5 posts.

amberzac, I'm still having trouble working out the problem with your PMs - is it saying you have unread PMs?

Thank you to you both for sorting it out for me!
Cheers
Alli :thumbup:
 

amberzak

Well-Known Member
Messages
198
Type of diabetes
Type 1
Treatment type
Insulin
Dislikes
Competitive sport. I'm more of a for fun type person.
It's not saying I have unread PMs. It keeps coming up its notifications on my ipad to say a message has been received, then there is no new message there. Also I'm concerned my messages aren't sending, they aren't in my sent folder


Sent from the Diabetes Forum App
 

Giverny

Admin
Administrator
Messages
1,683
Type of diabetes
Friend
Treatment type
I do not have diabetes
Dislikes
Dishonest people, pessimism, spiders, mushrooms.
amberzak said:
It's not saying I have unread PMs. It keeps coming up its notifications on my ipad to say a message has been received, then there is no new message there. Also I'm concerned my messages aren't sending, they aren't in my sent folder


Sent from the Diabetes Forum App
That's very unusual, I'll look in to what could be causing this. As for the sent messages, they will appear in your outbox until they have been read by the other person. Once they have been read, they will then appear in your sent messages folder :)
 

Scarlet10

Well-Known Member
Messages
134
Type of diabetes
Type 1
Treatment type
Insulin
Hi

I have made 5 posts but I can't respond to my pm any ideas please? :)
 

Giverny

Admin
Administrator
Messages
1,683
Type of diabetes
Friend
Treatment type
I do not have diabetes
Dislikes
Dishonest people, pessimism, spiders, mushrooms.
Scarlet10 said:
Hi

I have made 5 posts but I can't respond to my pm any ideas please? :)
Hi Scarlet, are you getting any kind of error when you attempt to send a PM? I've had a quick glance at your user permissions and you should be able to send/receive things just fine.
 

Scarlet10

Well-Known Member
Messages
134
Type of diabetes
Type 1
Treatment type
Insulin
All working now

Thanks a lot x



A Simple hi can make you smile :)