- Messages
- 11,797
- Type of diabetes
- Type 2
- Treatment type
- Non-insulin injectable medication (incretin mimetics)
- Dislikes
- Argumenative barstifferous (new word *lol*) types who think that they know everything *wink*
Has anybody else received Urgent Field Safety Notice ADC FA102-2014?
I did about 2wks ago and as instructed rang the help line 0500 467 466 where a hard to understand broken English vioce took my mobile phone number telling me someone else would call me straight back. Nobody did so the following day I phoned again whereupon I was told none of my details were in the system so I gave my number again. The same happened the following day so I gave up and sent an e-mail via their web site. That was well over a week ago and STILL nothing from Abbott Diabetes Care.
I think this is absolutely appalling and it was just fortunate my surgery has since swapped me over to another testing system, but I do have to ask what Abbott think they are playing at and also if any other forum members have been left without a viable testing kit?
I did about 2wks ago and as instructed rang the help line 0500 467 466 where a hard to understand broken English vioce took my mobile phone number telling me someone else would call me straight back. Nobody did so the following day I phoned again whereupon I was told none of my details were in the system so I gave my number again. The same happened the following day so I gave up and sent an e-mail via their web site. That was well over a week ago and STILL nothing from Abbott Diabetes Care.
I think this is absolutely appalling and it was just fortunate my surgery has since swapped me over to another testing system, but I do have to ask what Abbott think they are playing at and also if any other forum members have been left without a viable testing kit?