Yes it is frustratingly slow.
Some of us that were on the pre launch have hopefully fed back this info to Accuchek.
It is important that people phone Accuchek and let them know. Just speak to the pump careline and tell them that you are finding the calclating time etc frustrating and excessive.
I currently have issues with the rapid sets that at random times on the 2nd day I will get a high. As I only eat one meal a day and the 1st day is perfect I have told them and asked them and emailed them if there any other persons getting these probs on 2nd snd asking for 4mm sets to be considered as a patient request. I am lean and literally cannot tolerate 6mm in stomach but would like to try to give my bum a rest after 30 years of injections.
Unless people share their experiences and thoughts either by email to Accuchek or by phone then they will never improve.
Accuchek are brilliant with their customer service and really do listen and try to help.
The chap I always speak to knows me very well and has never let me down in almost 5 years.
I wasn't happy that 100 mm tubes not available for the 6mm rapids... Now sorted... They do them separately now.
I voice my opinions on things I think are wrong, especially as I can so easily see problems occuring at random times every two days before a set change, so I've reported this. They know I don't eat day time and they know my basals normally on rapuds run between 5 and 7 so when odd highs are occuring at say 1am or 6am or 1pm they can easily check my information as I don't normally have to correct or do anything on day 1.
Please take the time to email or speak to Accuchek. It is the only way they can resolve issues or improve their pumps...(handsets)
