Search Results

  1. Giverny

    What’s happened to the forum?

    Hello again folks! Just wanted to share a quick update on some issues we've resolved today. ✅ Forum colour scheme - A blue variant of our default theme has been added for anyone who doesn't want to use the red theme! ✅ Post reactions - Post reactions now match what we had in place before...
  2. Giverny

    What’s happened to the forum?

    Hello folks! I hope everyone's doing well. Thanks for bearing with the DCUK team while we update the forum. Frustratingly, these things are never straightforward on the technical end, but we're committed to reconnecting you all with your beloved forum features. I just wanted to let people...
  3. Giverny

    Server Error When Trying To Read Posts!

    Please accept my apologies on behalf of DCUK. We've had a few technical hitches over the last few days but they should be fully resolved now :)
  4. Giverny

    Pharmacy 2u

    A few months down the line, my surgery will no longer send my prescription to Pharmacy2U meaning I'm now stuck without my epilepsy medication for the foreseeable future. It seems like more and more surgeries are doing this.
  5. Giverny

    Pharmacy 2u

    That's weird, I've been using Pharmacy2U for a few years now and had absolutely no issues. You're right though, the whole point of the service is so you don't have to do that!
  6. Giverny

    Prediabetes DCUK mistake?

    Hi Struma, Thank you for bringing this to our attention. This is unfortunately a human error. Victoza was meant to read Invokana, as it does in the news article, and it is with regret that yesterday's newsletter was published without due diligence from the writers. Please accept my apologies...
  7. Giverny

    Website Response times

    The signature issue has been resolved earlier today, thankfully. Any signatures over 150 pixels in height will now be cut off, but you can still scroll them up and down to reveal the rest of whatever's written there. As for the site speed, we're working on moving everything over to faster...
  8. Giverny

    Unwanted Email Alerts

    Cross your fingers again @Mr_Pot - I've taken another look at your settings and there was one option left checked that may have been overriding the others :bookworm:
  9. Giverny

    No Activation Email

    There's been an issue with our server config, this should be resolved now. If anyone's still having trouble, please drop me a PM.
  10. Giverny

    Unable to fill in Low Carb Program online Survey?

    That field in particular requires a numerical value only (can't put any text or punctuation in with it). This has been passed on to the relevant members of our team. For now, the only workaround I can see is working out your total exercise in minutes then typing that into the field. Sorry...
  11. Giverny

    Missing app

    Importing data from other health apps/spreadsheets isn't something we're currently supporting but that's a great suggestion and we'll certainly look into it for future releases.
  12. Giverny

    Missing app

    We don't actually have an app for the Low Carb Program, though the website is fully mobile-friendly. This might be what you're looking for: http://www.diabetes.co.uk/lowcarb :) Psssstt.... we're not too far off releasing a Low Carb app with the lessons and improved health tracking, so keep your...
  13. Giverny

    Forum Bug Reports

    If you tap 'Upload a File' next to 'Post Reply' you should be able to upload images off your phone :) Hopefully we'll be able to move away from that iteration of the app within the next few months, as our forum software is due a major update. One sidenote I must add on private messages is that...
  14. Giverny

    Forum Bug Reports

    Do you get an error? I checked and your account permissions all state that you definitely can send a private message. From the app or desktop? I've said a few times in the past that the app is now too buggy to be worth using, and that you should use the forum from a mobile browser instead. The...
  15. Giverny

    Inside Out Programme BBC1 (London) Tonight 7.30PM

    For anyone interested, the DCUK forum was in fact featured on the East Midlands and West Midlands broadcasts - here's a link to the full list of last night's episodes http://www.bbc.co.uk/programmes/articles/5wFFrcMD0chDjSZVDQPVgqh/inside-out
  16. Giverny

    Forum Bug Reports

    Thanks for letting me know - last time it required a custom-coded file from the app developers. Personally, I recommend using your phone's browser over the app.
  17. Giverny

    Forum Bug Reports

    Give it another go, found a few discrepancies in usergroup permission sets :)
  18. Giverny

    Forum Bug Reports

    That was next on my list, should have those back very very soon :) Edit: there we go :headphone:
  19. Giverny

    Forum Bug Reports

    Search caches have finally finished rebuilding - please let me know if you experience any issues with searching the forum!
  20. Giverny

    Forum Bug Reports

    Post ratings (like, agree etc.) should all be working as normal again. Blogs are also available again :)