1. Get the Diabetes Forum App for your phone - available on iOS and Android.
    Dismiss Notice
  2. Guest, we'd love to know what you think about the forum! Take the Diabetes Forum Survey 2021 »
    Dismiss Notice
  3. Diabetes Forum should not be used in an emergency and does not replace your healthcare professional relationship. Posts can be seen by the public.
    Dismiss Notice
  4. Guest, stay home, stay safe, save the NHS. Stay up to date with information about keeping yourself and people around you safe here and GOV.UK: Coronavirus (COVID-19). Think you have symptoms? NHS 111 service is available here.
    Dismiss Notice
Dismiss Notice
Find support, ask questions and share your experiences. Join the community »

Type 1 £48 Penalty charge from the NHS

Discussion in 'Ask A Question' started by HelenaK1989, Dec 22, 2014.

  1. HelenaK1989

    HelenaK1989 Type 1 · Newbie

    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    41
    Hello There:).

    I have a little bit of a problem which I wonder if someone maybe can give me some advice about.
    The other day I got a letter from the NHS saying that I've got a penalty charge to pay after I've prescribed something without a medical exemption certificate.. I'm from Sweden originally but have lived in London for the past 5 years and I have prescribed my insulin from here since about 3 years going back (before I use to travel back to Sweden to see my doctor and get my medications).
    The penalty charge to pay is £48.30, I believe it was for the single use needles which I use on the insulin Pen (the prescription charge itself was only £8.05). I called the NHS to query about this as I am entitled to have these things without a charge and I have never before had any issues regarding it. When calling them they claimed that I didn’t have one of these medical exemption certificates, which I thought I did as I've been going to the doctors here for 3 years and prescribes insulin regularly but never got the question before and didn’t have a clue that I needed to apply for this. Now, I’ve sorted out the certificate, but apparently I still need to pay this £48.30 because I didn’t have it at the time when I prescribed the needles..
    I'm just annoyed cause I was never told that I had to get this certificate, I thought that they would know that I am diabetic by going after my NHS number?.
    Is there someone out there who knows who to contact or what to do to wave this penalty charge notice?, I just feel that it’s not really fair, at least the pharmacist could have advised me regarding this certificate before they let me prescribe the items.
    Many Thanks, Helena
     
  2. CarbsRok

    CarbsRok Type 1 · Well-Known Member

    Messages:
    4,696
    Likes Received:
    5,286
    Trophy Points:
    178
  3. Daibell

    Daibell LADA · Master

    Messages:
    11,902
    Likes Received:
    7,158
    Trophy Points:
    298
    Hi. I've been having free scripts for 10 years but I don't remember ever having filled-in a certificate form; it's all very confusing and I'm not sure what you can do for that charge
     
  4. HelenaK1989

    HelenaK1989 Type 1 · Newbie

    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    41
    Yeah, i guess i will just have to pay it...
    I just don't really like what they are doing here.. There should be some kind of notice or someone to actually tell you about this, or at least give you a chance to wave the charge if its the first time and if you can confirm that you have applied for a certificate.
     
  5. noblehead

    noblehead Type 1 · Guru
    Retired Moderator

    Messages:
    23,618
    Likes Received:
    19,618
    Trophy Points:
    278
    Just send a letter of appeal to them, you never know they might just waive the penalty charge if you make a convincing case.
     
  6. CarbsRok

    CarbsRok Type 1 · Well-Known Member

    Messages:
    4,696
    Likes Received:
    5,286
    Trophy Points:
    178
    The difference is that you are retired, prescriptions are automatically free for the over 60's. Others have to have a certificate for medical exemption.
     
  7. Robinredbreast

    Robinredbreast Type 1 · Oracle

    Messages:
    18,448
    Likes Received:
    27,584
    Trophy Points:
    298
    Hi, sorry to hear of your problems.

    There is a current thread running called ' Perscription fine', it may be useful to you.

    Good luck RRB
     
  • Meet the Community

    Find support, connect with others, ask questions and share your experiences with people with diabetes, their carers and family.

    Did you know: 7 out of 10 people improve their understanding of diabetes within 6 months of being a Diabetes Forum member. Get the Diabetes Forum App and stay connected on iOS and Android

    Grab the app!
  • Tweet with us

  • Like us on Facebook