I have been waiting nearly 2 months for my referal for the retinopathy test . I was told that it was delayed because the lady who make the phone call was on leave . Not sure personally why it has to be a certain lady or why on of the useless receptionists couldnt do it ? Maybe thats her job? Any way I get a letter through last week saying that I have now been refered and I need to ring uo and make an appointment and there is a list on the back of the letter saying where the facilities are . Now I live in a rural area so it is a large catchment which means for some referals I may need to travel upto 35 miles. So imagin my astonishment when I see that my nearest center for the test is my own drs sergery and the second closest being over 20 miles away . So that means I had to wait 2 months for someone from my sergery to ring someone else at a centeral booking hub so I could then ring the centeral booking hub to arrange an appointment at which point they ring my drs to make the appointment (probably the same woman whos been off for 2 months or maybe just one of the useless receptionist) does this seem an efficient way of doing things . My dn didnt even tell me my own drs sergery did the testing. I just gobsmacked
bureaucracy gone mad
- Thread starter whompa73
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I have had same I had an appointment sent to me it was for august 27th I rang to cancel as I was away on holiday they asked me when would I be back so I told her and I'm still waiting for an appointment to be sent to me. So how long do we wait
paul-1976
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punto53 said:
It could be a long wait sadly*sigh*
I was due one in April this year-couldn't attend due to a family crisis and when I asked for a new appointment the earliest they would give me was january 2014
That really is disgusting! The girl was quite curt and rude on phone but just thought it was Monday morning god I hope I won't have to wait a year for appointment
