Freestyle Optium Neo

Lucie75

Well-Known Member
Messages
302
Type of diabetes
Type 1
Treatment type
Pump
I took a free upgrade to the optium neo from an optium xceed but carried on using my xceed until it broke. I stupidly didn't contact Freestyle about the broken xceed but just went straight on to using the neo. I hate it. It errors on me at least 2 or 3 times a week, usually halfway through the countdown when it decides there isn't enough blood (and there always is - otherwise the countdown wouldn't start). I find it unresponsive and gives me odd readings that I don't expect (even after washing hands etc). I don't trust it at all. My question is - does anyone else have issues with it? I'm considering asking if Freestyle would replace it with another Xceed instead. I loved that machine.
 

borderter

Well-Known Member
Messages
638
Type of diabetes
Type 2
Treatment type
Insulin
Dislikes
Diabetes! Celebrities and curry
I had some of the same issues frustrating isnt it