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Grrrrr Insurance Co.

Discussion in 'Driving and DVLA' started by Sharon68, Feb 28, 2013.

  1. Sharon68

    Sharon68 Type 2 · Well-Known Member

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    Thought I should do the right thing and let my insurance company know that I had been diagnosed with T2 even though it is controlled by diet only. Great but apparently they are receiving a high volume of calls and rather than keep me waiting they are not accepting any new calls at this time, sincere apologies blah blah blah ....... dead line!!! I wouldn't mind but this has been at least three different times today and they don't even give an email option.

    Hastings Direct, avoid if you are looking for any kind of customer service! :thumbdown:

    MCMLXXIII Type 2 · Well-Known Member

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    On a price comparison for mine last week they came in the cheapest, but i opted to stick with LV for a fiver more.
    Glad i did the right thing now thankyou.

    Sent from my KFTT using DCUK Forum mobile app
  3. Elc1112

    Elc1112 · Well-Known Member

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    You didn't think you pay all that money for good customer service, did you?! ;)
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