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I received this email today from the LCF, Co I’m posting it here for anyone who buys it but may not have received the email, it’s contains info for anyone who has a nut allergy
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IMPORTANT — Please can everyone read the following:
We recently had a customer complaint regarding the possible inclusion of allergens in our flour. Our local food safety have conducted an analysis of the flour and it has indeed been found to contain traces of hazelnut.
The flour is made from completely clean and natural ingredients, not including any nuts, but is produced and bagged in an independent facility that produces products for the general food industry - and handles nuts.
Because of this, a trace amount of hazelnuts has made its way into our flour.
Therefore our:
Flour
Breads
Pasta products
are not suitable for anyone with a nut allergy.
We have updated our product pages to reflect this new information and our flour and pasta labels have now been amended and are in print (see example below), with a ‘May contain nuts’ statement clearly in view, alongside the other allergens in the ingredient list - and in the product description. They will be in circulation on our products very soon.
We want to sincerely apologise to anyone affected by this issue and reassure you that we have taken (and continue to take) numerous steps to rectify this issue as we move forward. We are in close contact with our local food safety team and the FSA, and are following the necessary steps alongside them, as well as tightening up our internal processes to ensure details like this are not overlooked in the future.
All our amended products can be seen on our website if you wish to see for yourself.
If anyone wishes to discuss this further with us, please email [email protected]
Thanks for taking the time to read,
The Low Carb Food Co.
==================================================
IMPORTANT — Please can everyone read the following:
We recently had a customer complaint regarding the possible inclusion of allergens in our flour. Our local food safety have conducted an analysis of the flour and it has indeed been found to contain traces of hazelnut.
The flour is made from completely clean and natural ingredients, not including any nuts, but is produced and bagged in an independent facility that produces products for the general food industry - and handles nuts.
Because of this, a trace amount of hazelnuts has made its way into our flour.
Therefore our:
Flour
Breads
Pasta products
are not suitable for anyone with a nut allergy.
We have updated our product pages to reflect this new information and our flour and pasta labels have now been amended and are in print (see example below), with a ‘May contain nuts’ statement clearly in view, alongside the other allergens in the ingredient list - and in the product description. They will be in circulation on our products very soon.
We want to sincerely apologise to anyone affected by this issue and reassure you that we have taken (and continue to take) numerous steps to rectify this issue as we move forward. We are in close contact with our local food safety team and the FSA, and are following the necessary steps alongside them, as well as tightening up our internal processes to ensure details like this are not overlooked in the future.
All our amended products can be seen on our website if you wish to see for yourself.
If anyone wishes to discuss this further with us, please email [email protected]
Thanks for taking the time to read,
The Low Carb Food Co.
