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Loving My Freestyle Libra 2 but have 1 problem

Discussion in 'Ask A Question' started by Mark in Spain, Sep 13, 2020.

  1. kerryh1

    kerryh1 · Member

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    tried everything . it wont beat me like type1 has not :)
     
  2. kerryh1

    kerryh1 · Member

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    seems no one has a answer , never mind .
     
  3. bobhurley57

    bobhurley57 Type 1 · Newbie

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    Mark, I read this article with much interest. I have an android phone but have exactly the same issues. Sometimes the sensors work fine and then simply stop giving the alarms. I rely on my Low BG alarm overnight and my wife also had it via Librelink. However we have both lost all alarms. I did delete the app and reinstall and that did bring the alarms back for a couple of weeks. I then put a new sensors on, it worked fine for 5 days and now again I have lost alarms. Did all the normal, Bluetooth on/off, cleared cache, turned phone on/off but no joy. Referred it to Abbott support here in Spain but have had no response. I don't want to delete the app again as you lose the current, up to 90 days, data. Be interested to hear how it is going with you now?
     
  4. FantomPoet

    FantomPoet Type 2 · Well-Known Member

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    I use the Libre 2 (self funded) and connect to it via DiaBox which connects vie Bluetooth with no problems. One issue is that the Libre app has to have alarms turned off to allow a third party Bluetooth connection. Diabox has several alarms which can be set including a rate of change which went off in the middle of the night making me think the world was ending ;-) You need to start the sensor with a reader or the libre app and then connect the Diabox. So the Diabox takes a reading every five minutes or you can set it for every one minute. I also scan the libre app at intervals to make sure I have all the data in there as it makes pretty graphs and reports for the DSN :)
     
  5. UK T1

    UK T1 Type 1 · Well-Known Member

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    I was about to comment the same! I much prefer the alarm option in the Diabox app. The app isn't on official app stores because Abbott threatened legal action, bit I found it really easy to install and have found it really easy to use.

    I have now disabled the Libre Link app's permission to access my location so that the app can't try to make a bluetooth connection with my libre 2 sensors. I then use the Libre Link app to activate a new sensor, scan after the 1hr warm up time, and scan at least once every 8 hrs so the data gets synced to Libre View and my diabetes clinic can access it so I can still get the sensors on prescription. Don't make my mistake and try to sync Diabox with Libre View because Abbott will threaten to block your account. I like the fact you can add notes in Libre Link.

    Once activated I then scan using Diabox which so far has automatically connected to my libre 2 sensors via bluetooth. I think it turns the sensor into a basic CGM, as it syncs every minute for me, and tells me my glucose levels discretely along the top bar of my phone, and I've chosen to have a widget, and also have it discretely show on my lockscreen (just says eg. 5.4 Diabox so I don't think others would know what that means). You have more choice of alarm, and more features like choosing the alarm tone, duration, and a snooze function. Really happy with the app so far!
     
  6. Lakeslover

    Lakeslover · Well-Known Member

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    I have been reading about diabox with libre 2 and it sounded interesting. So I thought I would give it a try.

    I have an iPhone 11pro.

    I have deactivated the Bluetooth on my libre app, and downloaded the app for iPhone without any problems.
    However I just can’t see anywhere how I connect the sensor to diabox. The post above says scan.....but I can’t find anything in diabox where it says to scan the libre?

    I must be missing something obvious, can anyone help?
     
  7. UK T1

    UK T1 Type 1 · Well-Known Member

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    If you go into settings, then there is a button called 'add bubble' select the top two options of 'Enable NFC simultaneously' and 'Libre 2 BT direct connect' and then scan your sensor like you would a libre 1. Might not connect during the first 12 hrs after you've activated the sensor (from what I've read of other user's experience) but I've never had this issue. Hope that helps!
     
  8. GJD

    GJD Type 1 · Member

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    Hi Mark, I, too, am suffering from lack of audible alarms on my iPhone when using a new sensor. I have reported this to Abbott but no reply yet. I am hoping that it is a faulty sensor and a new one will give audible alarms again. I've downloaded new software to no avail. I don't want to replace the sensor immediately because they are very expensive. To prevent nighttime hypos, I just make bedtime glucose reading be in the region of 9-12 mmol/ml
     
  9. Lakeslover

    Lakeslover · Well-Known Member

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    I assume you mean settings in diabox. I don’t have that that option.
     
  10. Lakeslover

    Lakeslover · Well-Known Member

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    i worked it out. I needed to change one setting from follower to master first. Then I got the enable blootooth and add bubble as you describe. I thought I’d document it in case anyone else has the same problem.

    thank you for your help.
     
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