I'd expect them to try the max dose of metformin before trying Actos really, it's safer. The max dose for metformin SR is 2000mg (so 4 500mg tablets) or so it says on the leaflet, I think for normal metformin it was a bit higher though, 2500mg iirc.
That's not the minimum dose of Actos either, it comes in 15mg tablets.
From personal experience, what my doctors did was raise the dose of metformin to 2000mg, then when that didn't work prescribe Actos in 15mg, then when I still had high blood sugar raise it to 30, then again to 45mg when it was still high.
If your blood sugar is that low, I personally would stop taking the Actos now until you can get a doctors appt, because high blood sugar will take a while to hurt you, whereas low blood sugar can be very dangerous, though I'm not sure how low it has to get.