Sale Terms

This page highlights the Terms and Conditions of the Shop website ("Diabetes Shop", the "website").

Please read these conditions carefully before using the Diabetes Shop and the Terms and conditions for use of the website. By using the Diabetes Shop, you signify your agreement to be bound by these conditions.

  • Why choose Diabetes Shop?
  • We compare prices to ensure we're cheapest
  • We ship to the UK - free for orders over £30
  • Shopping with us is 100% safe and secure
  • The UK's largest Diabetes Shop
  • We only partner trusted suppliers
  • 800,000 people a month can't be wrong

All prices are in GBP (Pounds Sterling). This currency will be applied to all invoices. International orders may incur a credit or debit card fee or other fees from your issuing bank to convert GBP to your national currency.

The prices shown are only applicable to purchases made via the Diabetes Shop website. All prices are correct at the time of display and are inclusive of UK VAT at the relevant rate. Postage is extra for all products and all regions. Prices and rates for postage and packing may be changed without notice.

Prices: We strive to provide a great, ethical service at affordable prices. If you find an item cheaper elsewhere, we want to know about it! Let us know here.

VAT: Some items may qualify for VAT exemption in the UK. For more information, see VAT exemption.


The reproduction of colour in the pictures displayed is as accurate as photograph and electronic processes will allow.


In the UK, Diabetes Shop suppliers endeavour to deliver your items to you within 5 working days, providing the goods are in stock. First Class deliveries in the UK can take up to 21 days.

Orders to the Scottish Highlands and other remote areas of the UK may take longer to reach their destination.

No time of delivery can be given for orders delivered outside the UK.

An item can only be reported as lost in the post after 21 working days in the UK or 40 working days for International orders.


In the event of a cancellation or return where the item has been handled by the consumer in a way which goes beyond what is necessary to establish their nature, characteristics and fucntioning, and as a result the value of the goods has diminished, we reserve the right to retain or recover a prortion of the refund from the consumer.

Unless otherwise specified, the materials on this web site are directed solely at those who have can access this web site from the United Kingdom mainland. Diabetes Shop makes no representation that any product referred to in the materials on this web site is appropriate for use, or available, in other locations. Those who choose to access this web site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Diabetes Shop has taken every care in the preparation of the content of this web site. To the extent permitted by applicable laws, Diabetes Shop disclaims all warranties, expressed or implied, as to the accuracy of the information contained in any of the materials of this web site.

Diabetes Shop shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this web site.

The information on each product has been supplied by the relevant supplier, manufacturer, distributor or wholesaler and faithfully reproduced in this site. Diabetes Shop has no control over the information given to Diabetes Shop and will accept no responsibility or liability for the material which is not under the control of Diabetes Shop.

Hyperlinks contained in the Diabetes Shop may lead to external web sites. Diabetes Shop acccepts no responsibility or liability for the material on external any web site.

These exclusions of liability shall not apply to any damage arising from death or personal injury caused by the negligence of Diabetes Shop or any of its employees or agents.

These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.


All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Diabetes Shop for their use by any person other than such holders and such use may constitute an infringement of the holders' rights.


All designs, text, graphics and their selection and arrangement on this web site are the copyright of Diabetes Shop or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Diabetes Shop's prior written permission is strictly prohibited.


If you have a query, please contact us using our Contact Form.

Diabetes Shop
Technology House
Sir William Lyons Road
University of Warwick Science Park