- Messages
- 17
- Type of diabetes
- Type 1
- Treatment type
- Pump
- Dislikes
- The inside
I live in the UK and bought a new Doogee phone for a change. It's usually marketed to US & Aus, but has amazing features so thought I'd try it. During setup I've discovered problems with the NFC on the phone. The NFC works with payments..but apparently it is limited by market/region which therefore doesn't support Libre2 EU sensors
(I incorrectly assumed NFC was generic hardware that worked with any nfc enabled device anywhere in the world. Apparently not
When I place the phone near the L2 sensor it vibrates twice and displays the same scan error 335 (with lengthy description stating it can't scan the L2 and I should try again). I've rung LibreSupport and given them the event log to investigate and send new sensors in the meantime.
I'm not hopeful this is fixable. 3 options have been mentioned on similar threads:
1. Add VPN to phone to remove regional/market restrictions ?
2. Open permissions of the Libre2 sensor ?
3. Install an NFC scanner app ?
Are any of these even possible? Has anyone come across this and found a fix
(I incorrectly assumed NFC was generic hardware that worked with any nfc enabled device anywhere in the world. Apparently not
When I place the phone near the L2 sensor it vibrates twice and displays the same scan error 335 (with lengthy description stating it can't scan the L2 and I should try again). I've rung LibreSupport and given them the event log to investigate and send new sensors in the meantime.
I'm not hopeful this is fixable. 3 options have been mentioned on similar threads:
1. Add VPN to phone to remove regional/market restrictions ?
2. Open permissions of the Libre2 sensor ?
3. Install an NFC scanner app ?
Are any of these even possible? Has anyone come across this and found a fix
Last edited: