- Messages
- 86
- Type of diabetes
- Treatment type
- Insulin
I am having problems with my Novopen Echo and struggling to get answers from Novo. Does anyone have a contact that works with them?
First time this happened, I emailed them, they took their time answering and then asked unnecessarily for access to my medical records but gave no answer. They appear to be doing exactly the same this time around.
My pen is not recording dosage properly and I strongly suspect it is, in fact, giving a low dose when this happens. Extremely worrying.
First time this happened, I emailed them, they took their time answering and then asked unnecessarily for access to my medical records but gave no answer. They appear to be doing exactly the same this time around.
My pen is not recording dosage properly and I strongly suspect it is, in fact, giving a low dose when this happens. Extremely worrying.