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Diabetes Soapbox - Have Your Say
Anyone Else having trouble with the new Accu- Chek Mobile?
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<blockquote data-quote="Jude" data-source="post: 853614" data-attributes="member: 8649"><p>I wrote about this in January and no one else had had any problems - I just received messages telling me how to use my meter which was bit of an insult as I have been using these meters for years. I contacted Roche in January and they told me they had been having problems with the cassettes and were investigating. I was getting 30% failed tests which adds up to a lot. The strips I get from ebay always seem to be ok it is the ones I get from my surgery that have been my problem. Roche asked me to return faulty cassettes and they sent me a couple of 50's which hardly made up for what I had lost but I have still been having problems but not to the same degree. Sometimes it can take me 5 tests before I get a result and my fingers are very sore. </p><p>We must contact Roche if we have problems - these strips are very expensive and Roche are making a lot of money on them. My local chemist cannot buy them as cheap as I get them from ebay!!</p></blockquote><p></p>
[QUOTE="Jude, post: 853614, member: 8649"] I wrote about this in January and no one else had had any problems - I just received messages telling me how to use my meter which was bit of an insult as I have been using these meters for years. I contacted Roche in January and they told me they had been having problems with the cassettes and were investigating. I was getting 30% failed tests which adds up to a lot. The strips I get from ebay always seem to be ok it is the ones I get from my surgery that have been my problem. Roche asked me to return faulty cassettes and they sent me a couple of 50's which hardly made up for what I had lost but I have still been having problems but not to the same degree. Sometimes it can take me 5 tests before I get a result and my fingers are very sore. We must contact Roche if we have problems - these strips are very expensive and Roche are making a lot of money on them. My local chemist cannot buy them as cheap as I get them from ebay!! [/QUOTE]
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Anyone Else having trouble with the new Accu- Chek Mobile?
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