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Type 2 Diabetes
Libre woe - more 'false' lows
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<blockquote data-quote="DCUKMod" data-source="post: 1615068" data-attributes="member: 345386"><p>Two things, when your meter reads lower than you expect, do you do a finger prick tests to valid if so, and by how much? Of course, a sensor totally failing before it's time is pretty unequivocal, but it's good to have the context for Abbott.</p><p></p><p>Secondly, if necessarily, Abbott will hold and order for you, or deliver to an alternative address where necessary.</p><p></p><p>I once had one go flat-line "Lo" on me just a few days into it's life, and just as I was starting an overseas trip. They were even willing to send the replacement in the Tropics, but to be honest, importing anything there is a nightmare, never mind something they have no clue about. </p><p></p><p>In that case, they held the order, on my account, awaiting fulfilment until I gave them instructions. All I did was email them a few days before coming home and they sent it out to be with me a day or two after I got home. They were also content to send it elsewhere, if we had been due to have friends or family visiting us.</p><p></p><p>On that particular instance, I had ended up uncovering an email address, by a load of other emailing, as calling the helpline form overseas, and with a decent time difference seemed just a bit too much.</p><p></p><p>If all your efforts fail to sort out a solution, drop me a PM and I'll go searching for the email address.</p></blockquote><p></p>
[QUOTE="DCUKMod, post: 1615068, member: 345386"] Two things, when your meter reads lower than you expect, do you do a finger prick tests to valid if so, and by how much? Of course, a sensor totally failing before it's time is pretty unequivocal, but it's good to have the context for Abbott. Secondly, if necessarily, Abbott will hold and order for you, or deliver to an alternative address where necessary. I once had one go flat-line "Lo" on me just a few days into it's life, and just as I was starting an overseas trip. They were even willing to send the replacement in the Tropics, but to be honest, importing anything there is a nightmare, never mind something they have no clue about. In that case, they held the order, on my account, awaiting fulfilment until I gave them instructions. All I did was email them a few days before coming home and they sent it out to be with me a day or two after I got home. They were also content to send it elsewhere, if we had been due to have friends or family visiting us. On that particular instance, I had ended up uncovering an email address, by a load of other emailing, as calling the helpline form overseas, and with a decent time difference seemed just a bit too much. If all your efforts fail to sort out a solution, drop me a PM and I'll go searching for the email address. [/QUOTE]
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Libre woe - more 'false' lows
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