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Medtronic new advice on taking loan pump abroad
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<blockquote data-quote="Riri" data-source="post: 624952" data-attributes="member: 32297"><p>I'm going to Greece in October and Medtronic have sent me this advice with my confirmation email of a spare pump. TBH, I'm a bit uncomfortable at chucking a £3k piece of medical equipment into my suitcase. I have loan pump insurance but even so I think it's more prudent that we carry them in our hand luggage. I have no idea what 'new security' system they are referring to. Do people out there think I should go back to them and question the sense of this? </p><p></p><p></p><p>'We ask that you <u>do not</u> break the seal on the replacement pump packaging and only open it in the event of an emergency.</p><p></p><p><strong>Important. Please be advised that due to the new security system at aiports, we would advise that the holiday loan pump be packed safely in the middle of your suitcase.</strong></p><p></p><p><strong>Please note: If the seal is broken on the package on its return to Medtronic, the pump has to go through rigorous testing before being placed back in the loan pool for re-use and this may in turn cause un-nessary delays in holiday pumps orders being processed.</strong></p><p></p><p><strong>However, should you choose to carry it in hand luggage, you may be asked to break the seal and insert the battery for testing.'</strong></p></blockquote><p></p>
[QUOTE="Riri, post: 624952, member: 32297"] I'm going to Greece in October and Medtronic have sent me this advice with my confirmation email of a spare pump. TBH, I'm a bit uncomfortable at chucking a £3k piece of medical equipment into my suitcase. I have loan pump insurance but even so I think it's more prudent that we carry them in our hand luggage. I have no idea what 'new security' system they are referring to. Do people out there think I should go back to them and question the sense of this? 'We ask that you [U]do not[/U] break the seal on the replacement pump packaging and only open it in the event of an emergency. [B]Important. Please be advised that due to the new security system at aiports, we would advise that the holiday loan pump be packed safely in the middle of your suitcase.[/B] [B]Please note: If the seal is broken on the package on its return to Medtronic, the pump has to go through rigorous testing before being placed back in the loan pool for re-use and this may in turn cause un-nessary delays in holiday pumps orders being processed.[/B] [B]However, should you choose to carry it in hand luggage, you may be asked to break the seal and insert the battery for testing.'[/B] [/QUOTE]
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