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<blockquote data-quote="Route 66" data-source="post: 2108644" data-attributes="member: 507504"><p>Support from my Primary Health Team is quite hit and miss.</p><p></p><p>I was originally diagnosed in hospital following a Heart Attack and subsequent angioplasty 12 weeks ago.</p><p></p><p>Whilst in hospital, the diabetic nurse came along and said, by the way "You are also diabetic" here is a meter, test strips and lancets. She talked me through injecting insulin, watched me do it once, gave me a logbook to fill in and showed me how to carry out a finger prick. I never saw her again during my four day stay in hospital and was told that the outreach team would contact me the week after I was discharged. I left hospital feeling shocked, confused and scared at the diagnosis. There had been very little discussion about the illness and what it would mean to me. When I got home on the Saturday morning, I discovered that she had only given me 6 x test strips for the meter. <strong>0/10</strong></p><p></p><p>The following week there was no follow up call from the outreach team and ten weeks later they still havn't called. <strong>0/10</strong></p><p></p><p>The same week I was contacted by my GP and she arranged a review appointment with her later the same week. She was very reassuring and helpful and organised an appointment later that week with the Practise Diabetic Nurse. The GP also referred me to the Podiatry Team for a foot check. <strong>10/10</strong></p><p></p><p>My first meeting with the Practise Diabetic Nurse went well. She explained about diabetes and that I was on insulin in order to protect the heart. She was a lot more informed than the hospital team. At a later date, the plan was to phase me over to tablets instead. She talked about diet gave me my hbac1 reading from when I was in hospital, took another blood test, checked my feet and arranged a retinopathy test and for me to attend an Empower Course. She wasn't happy with the logbook that the hospital had supplied and gave me one that she considered more suitable. She also advised me that I could call her anytime if I had concerns. Since then,she has seen me every two weeks and has been excellent and kept me fully informed. She also made sure that I got 100 test strips a month. <strong>10/10</strong></p><p></p><p>Three weeks later and I get a letter from the hospital Podiatry Team which tells me that I have been triaged by them and they do not consider that I need an appointment. I have no idea what this is based on as they havn't seen my feet. <strong>0/10</strong></p><p></p><p>Five weeks in and I get a letter from the Diabetic Consultant at the hospital telling me that a letter will follow with an appointment date to see her and forms are enclosed for me to arrange a blood test two weeks before seeing her. I also get an appointment for the Retinopothy Test. <strong>5/10</strong></p><p></p><p>The staff at the eye clinic were great explaining everything that they would be doing and what to expect. Unfortunately no-one told me to take a pair of sunglasses with me. They test result came through within 3 weeks <strong>9/10</strong></p><p></p><p>Two weeks ago, I thought I would ring the hospital as I still havn't received an appointment to see the Consultant. The booking line tells me that they do not have a referral (Even though I received an earlier letter!!!!). They suggest that I ring the Consultants Secretary - I try but she is only an answerphone and she is on holiday for 2 weeks. I ring again and they put me through to the outreach team. They are also an answerphone and they will ring back the same day. I am still waiting for the call. Will I get an appointment? I really don't know. <strong>0/10</strong></p><p></p><p>It strikes me that if you get a good GP Practise, they are worth their weight in gold as you cannot rely on any support from the hospital.</p></blockquote><p></p>
[QUOTE="Route 66, post: 2108644, member: 507504"] Support from my Primary Health Team is quite hit and miss. I was originally diagnosed in hospital following a Heart Attack and subsequent angioplasty 12 weeks ago. Whilst in hospital, the diabetic nurse came along and said, by the way "You are also diabetic" here is a meter, test strips and lancets. She talked me through injecting insulin, watched me do it once, gave me a logbook to fill in and showed me how to carry out a finger prick. I never saw her again during my four day stay in hospital and was told that the outreach team would contact me the week after I was discharged. I left hospital feeling shocked, confused and scared at the diagnosis. There had been very little discussion about the illness and what it would mean to me. When I got home on the Saturday morning, I discovered that she had only given me 6 x test strips for the meter. [B]0/10[/B] The following week there was no follow up call from the outreach team and ten weeks later they still havn't called. [B]0/10[/B] The same week I was contacted by my GP and she arranged a review appointment with her later the same week. She was very reassuring and helpful and organised an appointment later that week with the Practise Diabetic Nurse. The GP also referred me to the Podiatry Team for a foot check. [B]10/10[/B] My first meeting with the Practise Diabetic Nurse went well. She explained about diabetes and that I was on insulin in order to protect the heart. She was a lot more informed than the hospital team. At a later date, the plan was to phase me over to tablets instead. She talked about diet gave me my hbac1 reading from when I was in hospital, took another blood test, checked my feet and arranged a retinopathy test and for me to attend an Empower Course. She wasn't happy with the logbook that the hospital had supplied and gave me one that she considered more suitable. She also advised me that I could call her anytime if I had concerns. Since then,she has seen me every two weeks and has been excellent and kept me fully informed. She also made sure that I got 100 test strips a month. [B]10/10[/B] Three weeks later and I get a letter from the hospital Podiatry Team which tells me that I have been triaged by them and they do not consider that I need an appointment. I have no idea what this is based on as they havn't seen my feet. [B]0/10[/B] Five weeks in and I get a letter from the Diabetic Consultant at the hospital telling me that a letter will follow with an appointment date to see her and forms are enclosed for me to arrange a blood test two weeks before seeing her. I also get an appointment for the Retinopothy Test. [B]5/10[/B] The staff at the eye clinic were great explaining everything that they would be doing and what to expect. Unfortunately no-one told me to take a pair of sunglasses with me. They test result came through within 3 weeks [B]9/10[/B] Two weeks ago, I thought I would ring the hospital as I still havn't received an appointment to see the Consultant. The booking line tells me that they do not have a referral (Even though I received an earlier letter!!!!). They suggest that I ring the Consultants Secretary - I try but she is only an answerphone and she is on holiday for 2 weeks. I ring again and they put me through to the outreach team. They are also an answerphone and they will ring back the same day. I am still waiting for the call. Will I get an appointment? I really don't know. [B]0/10[/B] It strikes me that if you get a good GP Practise, they are worth their weight in gold as you cannot rely on any support from the hospital. [/QUOTE]
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