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Factory reset sequence for Roche Accu-Chek Mobile

Spiker

Well-Known Member
Messages
4,685
Type of diabetes
Type 1
Treatment type
Pump
They walked me through this. You can't do it via the menu and I don't think it is documented, so I'm posting it.

You take the batteries out and press the up and the down buttons 3 times. Nothing happens in response. It's not so much a secret key sequence as just to short any residual capacitance off the device so it totally powers down.
 
When I was using the Accu-Chek Aviva Nano it was burning up batteries at an alarming rate, when I phoned the helpline they said to do the same (remove batteries) but hold in the on/off button in a few for a short time to reset it.
 
I'm sure it says something like that in the instruction booklet. If not, I have read it somewhere else. Exactly the same thing happens with our sat nav!
 
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