Hi, not been on the forum for a long time. I'm now on prescription Freestyle libre 2 which is great, when it works. DN fixed the first sensor ..fine. Fitted the 2nd myself no problems. Fitted 3rd myself and it went into a start up loop, each time 60 minutes were up I scanned by phone app as usual and it went back to 'starting up new sensor'
So after hours of this I took the sensor off and found the needle/filament was bent at a right angle. I assumed it was user error, my husband put the next one on and it was fine until 2 weeks later my DN phoned me to say she'd had no data from me for 2 weeks. There's data on my phone app. So today my husband fitted a new sensor as the two weeks were up and the blinking thing went into a start up loop again. Took it off and the filament is bent...again. Everything has been carried out to the letter. Has anyone else had this problem please? Are they just duff sensors? Abbott are supposed to be sending a replacement for the first one.
Sorry to go on but I really thought this would be a game changer and I've waited so long for it.
I’d say the filament probably bends while removing it because it’s made of some stiff fibre rather than metal. You have most likely been unlucky to have had faulty sensors. I have had a few over the last 2 years but Abbot have always replaced them. I’d also suggest you apply your sensor to inner rather than outer arm to stop it being knocked off against door frames etc. And turn off the annoying signal loss alarm. Libre2 is indeed wonderful when it works.Hi, not been on the forum for a long time. I'm now on prescription Freestyle libre 2 which is great, when it works. DN fixed the first sensor ..fine. Fitted the 2nd myself no problems. Fitted 3rd myself and it went into a start up loop, each time 60 minutes were up I scanned by phone app as usual and it went back to 'starting up new sensor'
So after hours of this I took the sensor off and found the needle/filament was bent at a right angle. I assumed it was user error, my husband put the next one on and it was fine until 2 weeks later my DN phoned me to say she'd had no data from me for 2 weeks. There's data on my phone app. So today my husband fitted a new sensor as the two weeks were up and the blinking thing went into a start up loop again. Took it off and the filament is bent...again. Everything has been carried out to the letter. Has anyone else had this problem please? Are they just duff sensors? Abbott are supposed to be sending a replacement for the first one.
Sorry to go on but I really thought this would be a game changer and I've waited so long for it.
I had the same problem - at the price I think the system is too fragile for meSeparate issues I suspect.
Regarding missing data on LibreView, this is most likely the connection between the app and the Abbott server down. Any number of reasons for this, but I'd start off just restarting the phone to see if it re-connects automatically.
The 'bent' needle, which is in fact a 'filamemt' of some non metallic material, I would imagine was inserted incorrectly by the applicator. This could have been due to a fault or user error. Never heard of this before, but I suspect some manufacturing issue. Abbott would replace this I'm sure. Inconvenient nonetheless.
HTH
I agree.I think it would be difficult to pull the sensor straight off, more likely you would peel one side and the filament would bend as you remove the sensor at an angle. I can't see that the substantial inserter needle could do anything but go in straight.
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