Hello there, I'm Jeanette Mum to Adam aged 10 who was diagnosed type 1, 9 months ago. I'm no expert but I want to tell you that when Adam was first diagnosed he used the freestyle strips with Optium Exceed BS machine and I agree they were a nightmare to use. I DO KNOW THOUGH THAT YOU NEEDEN'T PULL THE PLASTIC TAB BACK. They were so fiddly and It just made the whole process of diabetes so much worse. Anyway to cut a long story short I would advise you to enquire about getting ACCU Check BS handset and strips they are wonderful, just come in a tub with no unwrapping and when put in the machine they actually suck the blood up, magic. With regards to your fingerpricks not working we do feel for you. Adam had the same problme not been able to produce the blood especially in the mornings. Our nurse advised wash hands in warm soapy water and shake fingers downwards gently to improve circulation. Overall the ACCU check equipment is great, the website is www.accu-check.co.uk very best of luck, Jeanette and Adam Moran