Just to update this thread. Whilst at the hospital today for another appointment, I asked the main receptionist if there were any appointments for the eye clinic. Got one this week because of a cancellation.
Great, except that I asked if this would have been offered to someone on the short notice list (as I was), she said, oh no we haven't got time to be doing that!! Maybe not during the week when there are more clinics on, (I don't know), but there were only 2 Consultants there today, I was the only person in the waiting room, and the receptionist was sat twiddling her thumbs. Other Saturday appointments have been quiet in outpatients too, with sometimes 2 receptionists sitting talking about social media, or recipes etc.
How many appointments are lost because of this. It just makes me mad the waste when people are losing their sight or not getting an appointment they desperately need. Sorry, rant over!!