I'm not sure this is a valid reason on their part.As for Libre 3, I called Abbotts and they confirmed there is no way (yet) to change to custom sounds and volume. They did point out that it isn't available on prescription or via their web site, only hospital, so I'm guessing it's still Beta phase ish.
They have bought themselves some time by issuing a belated statement (although I heard there have been a significant number of patient complaints filed with the Medicines and Healthcare Products Regulatory Agency over the last few months).Hi all,
Well I'm hoping you all got the generic email from Abbotts confirming the alarm issue with Libre 2 app on Android with OS version 13. If not then it basically admits there is a fault and they are working on it, see attached. To be continued.
As for Libre 3, I called Abbotts and they confirmed there is no way (yet) to change to custom sounds and volume. They did point out that it isn't available on prescription or via their web site, only hospital, so I'm guessing it's still Beta phase ish. They told me to keep app up to date and check play store for news and eventually it will happen. Seems daft releasing it at all without this basic option (as per Libre 2 app) but there you go. Will put up with the unnerving sound for now and wait patiently.
Were your local people going to supply it under prescription or as part of a pump regime?I trialled it via local hospital and all was well aside from the ability to set custom alert sounds and volume like you can with libre 2. The default choices are no good meaning if it goes off in the middle of the night it's nerve shredding and not suitable for train or meetings or library! The auto scanning without having to actually scan is great but i've gone back to 2 for now until they've sorted the sounds. Unsure if and when that happens as not using so I don't know. I trialled in Feb.
Any UK peeps on libre 3 via nhs yet?
I trialled it via local hospital and all was well aside from the ability to set custom alert sounds and volume like you can with libre 2. The default choices are no good meaning if it goes off in the middle of the night it's nerve shredding and not suitable for train or meetings or library! The auto scanning without having to actually scan is great but i've gone back to 2 for now until they've sorted the sounds. Unsure if and when that happens as not using so I don't know. I trialled in Feb.
Hello barrymWere your local people going to supply it under prescription or as part of a pump regime?
As I understand it, it cannot be prescribed by a GP yet (if ever). I have been pressuring my MP to get an explanation for this anomally, and ideally get the rule changed. So far 'pushing graby up hill' springs to mind.
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If your MP is able to shed any light on what is actually going on, that would much be appreciated.
I agree, the failure to be transparent and explain - to adult diabetics who pay into the system like everyone else - what is going on with the implementation in England of the Libre 3 has become really annoying, bordering on patronising.I will certainly report back if I hear anything.
What prompted my letter was that a) my Endo (who knows Prof Kar) said I should as she couldn't (or wouldn't) explain the reason, and b) a user here had reported that they had been 'upgraded' from L2 to L3 as if it were routine. I just wanted an explanation that either corrected the anomaly or changed the advice to local HCPs.
So, where can you purchase in the UK?Been using it since October last year, ( not on prescription) I’m using it on iOS system and at the moment, there’s only 2 tones to choose, normal text tone or the one that gives you a scare early hours of the morning haha…. But seriously it’s smaller than the L2, and no need to scan as it’s a continuous feed which makes things a lot easier. Hopefully they’ll come out with an NHS prescription soon for it.
Hi becca59I trialled last year via the hospital. And loved it. Had no trouble with alerts or sounds. Personally I think the alerts should be up front and loud. Have my 2 set like that now. It’s a medical device alerting you to a medical issue. I want it to wake me immediately. And I am sorry but I don’t care if it disturbs others. It can be dealt with quickly and as I said, it isn’t for social purposes, it’s a medical alert. .
The Freestyle Libre 3 cannot be bought at present in the United Kingdom. Only Professor Kar (NHS England diabetes co-lead) and Abbott know why.So, where can you purchase in the UK?
Strange and frustrating!The Freestyle Libre 3 cannot be bought at present in the United Kingdom. Only Professor Kar (NHS England diabetes co-lead) and Abbott know why.
Android phones needs to have ios 13 plus I believe (for libre 2 anyway)A cheap android phone would not necessarily cut it as not all android phones are compatible
I recently got a new used Android phone running OS 12 & my 2 previous devices running earlier OS had no issue with the L2.Android phones needs to have ios 13 plus I believe (for libre 2 anyway)
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