Medtronic 780G and pairing to phone issues.

Phaid

Active Member

Messages

39

Type of diabetes

Type 1

Treatment type

Pump

• Tuesday at 2:12 PM

• #1

Hi.
The last month I have not been able to connect my pump to my phone. They find each other but pairing failed or device not found message is displayed. I am running Android 16 on a Pixel 8 with developer options turned off. All apps are up to date. Any Ideas?

 

G

grantg

Well-Known Member

Messages

1,151

Location

scotland

Type of diabetes

LADA

Treatment type

Other

Dislikes

needles, bloods sampling

• Tuesday at 2:36 PM

• #2

tagging a few medtronic users hopefully one of those can help: @Huntiejo @Sasha1! @Nicola M @sona chandi @sleepster

 

Phaid

Active Member

Messages

39

Type of diabetes

Type 1

Treatment type

Pump

• Tuesday at 2:37 PM

• #3

Ok thanks.

 

Nicola M

Moderator

Staff Member

Moderator

Messages

1,055

Location

Nottinghamshire

Type of diabetes

Type 1

Treatment type

Pump

• Yesterday at 11:58 AM

• #4

I don't use Android, the only things I can think to suggest is to delete the pump from Bluetooth before trying to pair it again, delete the App, turn the phone on and off. Download the app again and try pairing it again

 

Phaid

Active Member

Messages

39

Type of diabetes

Type 1

Treatment type

Pump

• Yesterday at 12:10 PM

• #5

Thanks for trying.
I've tried all those, but no luck. Had this problem before and it does seem to sort itself out eventually.