I only managed to get our prescriptions sorted by standing at the reception desk in the surgery for over an hour and refusing to move until both prescriptions were as I wanted them
You need to either visit him/her or write a letter to your GP, either deliver by hand or recorded mail. Explain to him her what is going on and the stress it is causing you. Also point out the dangers of no insulin as no needles and also the dangers of over dose if you can not adjust your insulin in relation to your blood sugars. If you drive explain the legalities of needing to test.The diabetes nurses always say I can have as much needles, test strips etc as I need, but then the prescriptions clerk refuses to take the date release off the prescription. It feels like they are trying to be awkward.
I already did speak to a GP before Christmas about it, and he said it wasn't good enough for them to be doing this. I am going to do so again obviously.
They're leaving little option but to put it in writing.
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