There's a documented phenomenon whereby established diabetics "lose" the threshold for hypos and start to experience hypo symptoms at higher thresholds than the "routine" 3.9 for example, so even at say 5, they can have hypo symptoms, even though it shouldn't happen at 5. Sorry but off the top of my head I can't recall what it's called, you'd have to dig about the web or ask your doc.
You should get on it straight away because when I read about it before, the info said that over time, established diabetics having hypos at higher than normal levels, can eventually start to also lose the impending warning signs of hypos and they can lose consciousness without the shaky feelings etc that they have gotten used to as the warning that they are going low. I can't comment on the accuracy of that information but that's what I read, I'll look around again for it when I get a chance, hope it helps, definitely a case of better monitoring and maybe ask for tests for reactive hypoglycaemia as well.