Ypsopump pair issue to CamAPS FX

RomanLazoryshchak said:

I am having a trouble while trying to connect my Ypsopump to the CamAPS FX app. Despite multiple attempts, I am unable to establish a successful connection, and I would appreciate your guidance in resolving this matter.

Here are the details of the problem:

Device Information:

• Android 14
• CamAPS FX app version: 1.4(186).101 date: 14/01/2025

Steps Taken:

• Ensured Bluetooth is enabled on both the pump and smartphone.
• Restarted both devices multiple times.
• Verified that the CamAPS FX app is updated to the latest version.
• Checked internet connectivity during the setup process.
• Tried reinstalling the CamAPS FX app.

Error Description:

• The app fails to detect the pump during the pairing process but Dexcom G6 was connected successfully.

Could you please provide guidance on how to troubleshoot this issue? Additionally, I would like to know if there are any known compatibility issues with my smartphone model or if there are specific settings I need to adjust. From support I got an answer that my pump version is 1.5 which is not compatible with CamAPS FX but I did not find anything about pump version in official documentations.

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