Dexcom G6 - NHS Funded Delivery Question

J

jayeff_t1

Newbie
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2
Hope this is in the correct forum and someone can help.

I received the go-ahead for funded Dexcom G6 from the Dr at my annual review in November. I received a 3 month supply in one go on Nov 26th (transmitter + 3 boxes of 3 sensors). I didn't receive an email or text message or anything to indicate delivery before that. I assumed something similar would happen for the next 3 month supply, but nothing has arrived. I've now only got one sensor left.

Just wondering has anyone had to deal with something similar and if so, who am I best advised to contact? I don't want to bother the folks at the hospital if it's not their responsibility.
 
In Response

In Response

Well-Known Member
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3,491
Type of diabetes
Type 1
Treatment type
Pump
I don't know about Dexcom. I only know about pump supplies. For me, these have been on request to the pump manufacturer. If I don't request new supplies, they don't arrive.
I recommend talking to your Diabetes clinic/DSN.
 
Dollylolly

Dollylolly

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190
Type of diabetes
Prediabetes
Treatment type
Other
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The docs thinking drugs cure all
You have to request for all prescriptions

can I ask how it’s been with the dexcom.
 
In Response

In Response

Well-Known Member
Messages
3,491
Type of diabetes
Type 1
Treatment type
Pump
Dollylolly said:
You have to request for all prescriptions
Click to expand...
Diabetes tech such as pumps (and I assume CGMs ... but not Libre) are not available on prescription like medication. They are not collected from the pharmacy but delivered by courier/mail.
 
J

jayeff_t1

Newbie
Messages
2
Thanks so much for the replies. I wasn't aware that for non-GP prescribed items I had to contact the manufacturer - I spoke to Dexcom and the next 3 months supply is on the way! So happy it was resolved so easily.

Dollylolly said:
can I ask how it’s been with the dexcom.
Click to expand...

It's brilliant. I don't have any hypo awareness and had been suffering with that for months. It's amazing to be free from that anxiety now. The alarms are a godsend. It's also an excellent learning tool; I've figured out more about how foods affect my BG in the last few months than in the last 20 years. Currently hitting 90% time in range (4.0 - 10.0) almost every day - wouldn't be able to do it without the CGM.
 
searley

searley

Well-Known Member
Retired Moderator
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1,889
Type of diabetes
Type 1
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Pump
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Diabetes, not having Jaffa Cake
It depend how your hospital set it up... some require you to phone dexcom when you open your last box to order the next 3 months.. this is the way my hospital works

Others setup to automatically come.. simply phone dexcom and ask... the will send next day courier
 
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