Hi
@HypoBand UK . . .
Question from my side . . .
In the last 48 hours I have been wearing the HypoBand not only at night, but also during the day. I expect that it's not helpful at all for me during the day (because I would notice a cold sweat, while awake), but I just wanted to monitor the connection/interaction between the band and the phone.
What I have found is that the band often seems to lose communication with the phone.
I will look down at my wrist and will see that the LED has started fast-flashing. I check the status by pressing the panic button, and the phone makes no sound.
So I go to my phone, punch in the PIN code to enter it, and open the HypoBand App. Immediately, the LED returns to slow-flashing. I check the status again by pressing the panic button, and the alarm on the phone sounds.
I'm a bit disturbed that I keep getting this problem . . . if it is happening during the night, when I cannot monitor it, then the HypoBand will not be able to do its job.
Do you know what is most likely to be causing this problem? My phone? Settings on my phone? Bluetooth? The HypoBand? Me?
General info:
I have a Samsung Galaxy S3 Mini, and the HypoBand 1.0.
To connect the HypoBand and phone, I switch on the HypoBand, then go into the HypoBand App, and get the slow-flashing LED. I do not exit the App; I simply leave the phone alone and its display switches off after some seconds.
The HypoBand and the phone are always within 3 metres of each other.
Thanks for any info/ideas
Antony