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Honestly if I confront them in person and ask for the manager they'll lie and say he/she is not here or whats worse, the manger will be in on the act aswell. It looks like I'll have to pay the fine now due to their incompetency.

The staff at my GP are so rude, infact, my GP has a 2 star rating. So if I try the approach of not leaving till they sign it, it will just annoy them more and then they definitely won't help me. Is it not possible for me to ask my nurse/doctor to fill out the form instead?

Unfortunately, I don't think a letter of complaint to my GP will do anything, they are so incredibly incompetent. As for the NHS BSA, I don't know what to ask for them to ease the burden

Hi all! So last week I received an enquiry letter from the NHS Business Services Authority saying that during February, I claimed a free prescription because I ‘have a valid medical exemption certificate’. I didn’t by the way fill out this prescription, someone from my hospital did so on my...