Search Results

Kingsmac, I am with you on this. Abbott's inability to make their own equipment work properly and their attitude to patients is appalling. You will have seen my post about taking this to the NHS with a major complaint, I don't want to do this but we are being ignored by Abbott and I cannot...

I am sick of being ignored by Abbott and have therefore sent them the email reproduced below. I suggest that anyone else having problems does something similar. The relevant email address is [email protected]. "Dear Sirs, I note that I have had no reply from you about the problems with...

Thanks for that. I've followed your advice and so far I have the same results as you. Fingers crossed!

I have today carried out the feared sensor change. As expected, everything went wrong. I still cannot link my Novopen without the LibreLink app going to the blank screen that we have already experienced. If I do not link my Novopen all is well until I link Shuggah. I can get round this as...

Having recommended the watch I felt that I had to try and help get it working. I'm glad that we managed it. I am sure that you will find the ability to simply glance at your wrist to keep up to date a real advantage especially when you are driving. I have the notification period set to 15...

OK, I have my iPhone in front of me as I write this. It is working with my watch without a problem so I am looking at the settings that I am using: Bluetooth is on and shows a link to the watch and the Libre 2 sensor, amongst other, irrelevant, items. Staying in Settings and moving on to...

Has anyone found a cure for the Novopen link/blank screen problem? I haven't tried to link my Novopen over the last 24 hours in an effort to avoid having to delete/reinstall the app and losing all the data when everything goes blank. Abbott are saying that version 2.10.1 is the answer but I...

I have had the occasional lost signal alarm when the phone is in my pocket. However, I can leave the phone in my bedroom, go for a shower and be some 6 yards away with an intervening wall with no signal loss. I sometimes forget to pick my phone up in the mornings and go downstairs, after a...

Fairygodmother, you are right it is a time waster and also infuriating. Abbott know about this but I can find no indication of what they are doing about it.

My iPhone will link to the Novopen using the app but as soon as I do that I am condemned to a blank screen again. I have had to reinstall the app but refrain from linking the Novopen so that it all works properly.

When I was writing posts yesterday I said that I had reinstalled Librelink many times but the last time I did it I turned on the alarms but did not link my Novopen as these seemed to be the trigger for the blank screen and I wanted to try and eliminate potential causes to find the real problem...

Curly, I am glad I helped but please remember what I said about the blood glucose monitoring facility, it is totally unreliable.

Curly, I have an iPhone 8 and it works perfectly with the watch. Kingsmac, I think that you're right but from experience I can say that the app appears to work best if you do not link your Novopen. I wonder if it matters which smartphone you use. As I understood it the problems only...

It's version2.10.1.7653

In answer to the questions just posed, Librelink is reading automatically and without scanning. My smart watch is a F57L, just search for that in eBay. I bought the watch because the advertising that I had seen said that it measured blood sugar non-intrusively (I suppose that means no...

I should have said in my earlier posting that I have Shuggah running on my iPhone as well as Librelink. It is sending notifications to the cheap smartwatch that I wear (about £18 on eBay)and that is a real help. A quick glance at my wrist and I can see exactly what Shuggah is telling me...

I have deleted and reloaded the app around ten times over the last two days. A bloke from Abbott even talked me through the process today but what he told me was no different to what I had been doing. However, the app did seem to be working properly. About two hours after reinstalling I...

I am grateful for the advice about Shuggah. I have downloaded it to my iPhone and it is working well and giving continuous monitoring. It took me about 10 minutes to set it up, alarms etc. It does not read my Novopen 6 so I have to manually input my insulin dosages. With regard to the blank...