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My daughter's Insight suffered the same - battery reported as OK but then dropped at an alarming rate over the next few hours. It appears that this is not uncommon for that pump - it stays at 100% for quite some time but once it starts to go below that you need to be careful as it goes down to...

My daughter changed to an Insight from a Combo and suffered a kinked cannula resulting in DKA. We have reverted to the Combo and have had no problems even though she uses the Flex-Link cannulas with the Combo. I think it's the Insight's new Flex-Link Plus cannulas at fault, probably something...

My daughter recently changed back from the Insight to the Combo - Roche were good about it and the diabetic team at our hospital were great. We'd had the Insight for three months and absolutely hated it - not only the speed of the handset and the frequent recharging but the new Link Assist Plus...

My daughter was on the Combo for four years but was upgraded to the Insight back in July. Like Azure we have handed it back and got a new Combo as a replacement. We're all much happier, not only because we have a handset that actually responds at a reasonable pace and a handset that doesn't...

Update - we have just seen the Roche rep and there is no problem going back to the Spirit Combo - a new one will be with us in a few days. Apparently anyone who doesn't like the Insight can ask to go back but they don't publish that info as they want users to give the Insight a proper try first...

Thanks iHs but we have two of the LinkAsistPlus dvices and neither work if we just lay them on the skin, both need a degree of pressure which is just enough to cause the pain for my daughter when they fire in - she is eight and very skinny. Yes donnellysdogs, my daughter is on the Insight so...

Update - we have just seen the Roche rep and there is no problem going back to the Spirit Combo - a new one will be with us in a few days. Apparently anyone who doesn't like the Insight can ask to go back but they don't publish that info as they want users to give the Insight a proper try first...

Update - we have just seen the Roche rep and there is no problem going back to the Spirit Combo - a new one will be with us in a few days. Apparently anyone who doesn't like the Insight can ask to go back but they don't publish that info as they want users to give the Insight a proper try first...

Update - we have just seen the Roche rep and there is no problem going back to the Spirit Combo - a new one will be with us in a few days. Apparently anyone who doesn't like the Insight can ask to go back but they don't publish that info as they want users to give the Insight a proper try...

My daughter recently had a kink in her FlexLink Plus cannula, even though this was four years after those detailed above. I know that Roche issued a recall of the FlexLink Plus sets in the US and Canada in February 2011 but it looks like they still have occasional issues and haven't solved the...

My daughter doesn't like the new white and turquoise sets. We have to press firmly against the skin to press the safety button which means her skin bulges up and the cannula goes in very hard - apparently if really hurts. With the old grey and blue sets we could lay it gently against her...

I have emailed them but so far have received no response. We are seeing the rep in a couple of weeks and will bring the matter up with her.

Battery life and cartridge size aren't the only issues. My 8 year old daughter's Insight failed to detect a blockage overnight and she ended up with DKA - the old Combo would warn of an occlusion at the slightest blockage so I don't trust the Insight anymore. My wife and I are getting up in the...

I agree with the comment that it is "not fit for purpose" (I'm an IT professional) Your comment that the meter speed could be to stop click happy people makes sense but why should we all suffer because Roche saw fit to dumb down their product, The additional safeties on the cannulas are...

Thank you Azure. I wanted to be fair as the Insight has a lot of potential but sadly I feel they have gone backwards in too many aspects to ensure it is a true "upgrade" - it's more of a prettier alternative than a true improvement. Maybe we will see a Accu Chek Insight 2 in the near future...

My 8 year old daughter has been on the Insight for almost two months having spent most of the previous four years on the Combo and to be honest, I prefer the Combo and would love to go back to it. Yes, the Insight pump is smaller and does not have the tube coming out at right angles, changing...