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Hi @RLMorgan , I don't think I've ever had the plastic tube be bent before, certainly not that I can remember. I do get the occlusion alarms although have only ever seen that once or twice before when changing my cannula/tubing. Rotating sites further out has been very positive for me in...

It’s made the news! https://www.bbc.co.uk/news/business-51262846

Hi @Estelle_C! Sorry for the delayed response, I somehow managed to miss this message, and sorry to hear you're having issues. I never tried using different cannulas but I found that rotating my sites helped a bit and I think it was good to give my usual spots a bit of a break. One other tip...

I’ve also been having this issue just now. Have had one sensor owing to me for 2 weeks now and my pharmacy aren’t sure when it will be in.

Do you rotate your sites, @deborabaratto? I've found that rotating further out to my sides has been much more successful. I used to not rotate enough and must have been going in the same 2 or 3 spots over and over again, just by mistake. It could also be that you've got a bad batch of cannulas...

@donnellysdogs Oh wow, sorry to hear about all of the issues you have had. So weird how it just doesn't work so well for some people!

@smig1973 Yes, I always use the applicator. I've never tried to do it without. I think the cannulas were probably fine all along and I was just re-using the same sites too often. I'm rotating much more now and not had any issues for a while :)

Pleased to report that my last 3 cannula changes have been successful in the new sites. Not sure what was wrong with the one in my last message but have had no problems since. I heard from Accu-Chek but they could not give me any info on other infusion sets as this is something that should be...

So I tried a brand new sight today as I needed to change my cannula and... it didn't work! Big BG spike and it did not come down after doing correction units. I honestly don't know why I am having so many problems.

Whoa, thanks for that very detailed reply @Chas C! I'm going to follow your advice and try out some of these rotation sights! :)

Oh, and I do have a CGM as I have a Freestyle Libre. However, I only buy a sensor every so often... I have been thinking of buying some more.

Thanks @kitedoc and @Chas C, I definitely think that I need to rotate my sights some more. I have been using my pump now for almost 2 years and have always put my cannula in my stomach area. I do move it around each time but probably not enough. When I was using pens for 23+ years I would often...

That's interesting! I knew it was possible to put the cannula in the arm but had never really considered it because I wasn't sure where I would 'wear' the pump. I always put my cannula in my stomach and put my pump in my trousers pocket or in a SPI belt around my waist overnight. Where do you...

Thanks everyone! Have just sent a message to Accu-Chek to see what they infusion set they would recommend that I use. I'll let you all know what they have to say :p

Thanks so much, Jollymon. I’ll get in touch with Accu-Chek and see what they can do :)

Which pump do you use Jollymon? I think the angled cannulas are only available for the Accu-Chek Combo and not the Insight which I use. Am I wrong?

Thanks both for your responses. I do move the site around every 3 days. Definitely going to look into those angled cannulas!

Hi everyone, I have been Type 1 Diabetic for 25+ years and have been using the Accu-Chek Insight pump for almost 2 years now. Before this I was using pens. This is my first ever post on a diabetes forum because I am having serious issues when changing my infusion set. I would say that 50% of...