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Same here I am 72 live on my own manage my diabetes well but I am technically illiterate so have no idea what to do now ... Will it return to normal or is the info retained lost now luckily my finger pricker is still around so can still keep an eye on bs levels

I have had the same problem this morning it was working at 8 am but when I tried again at 10.30 just a blank screen. There is no answer from customer services the agent is currently offline any suggestions ???

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