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I understand your point but as this has been happening since she first got the refills I would find it strange if they had been stored incorrectly everytime? If its a bad batch, that would cause issues for that period wereas this has been going on since she got placed onto them, about 9 months...

The cartridges are stored correctly and as this has been an ongoing issue since she first started using them, we cannot understand why it doesn't work like the Flexpen? She often squirts some out to make sure its working and it always seems to release the insulin? I will get her to test the...

My partner has been type 1 diabetic for about 20 years, she was precribed the Novorapid pen refills about 9 months ago but we have noticed that for some reason it doesn't seem as affective as the usual Novorapid Flexpen shes always used? An example was her levels being 16 and after 9 units it...