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A question : is it legal to refuse replacement of not working item?
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<blockquote data-quote="There is no Spoon" data-source="post: 2271248" data-attributes="member: 468755"><p>I think as [USER=140811]@urbanracer[/USER] says may have violated your contract with Dexicom by using 3rd party software and as you say your claim has already been rejected. Legally and I am not a layer, it sounds like you do not have a leg to stand on but check it out with a citizens advice or a real layer. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite19" alt=":bookworm:" title="Bookworm :bookworm:" loading="lazy" data-shortname=":bookworm:" /></p><p></p><p>However as a customer I would contact the MG of the Dexicom, politely and respectfully informing them that you are abut to take your £2,000 a year to there competitors, in 10 years they will lose £20,000(unassuming this is a recurring annual cost). Are they willing to lose so much money over a simple emplacement of faulty goods,</p><p></p><p>Consumer rights programs tell you to do this all the time. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /></p><p><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite15" alt=":bag:" title="Bag :bag:" loading="lazy" data-shortname=":bag:" /></p></blockquote><p></p>
[QUOTE="There is no Spoon, post: 2271248, member: 468755"] I think as [USER=140811]@urbanracer[/USER] says may have violated your contract with Dexicom by using 3rd party software and as you say your claim has already been rejected. Legally and I am not a layer, it sounds like you do not have a leg to stand on but check it out with a citizens advice or a real layer. :bookworm: However as a customer I would contact the MG of the Dexicom, politely and respectfully informing them that you are abut to take your £2,000 a year to there competitors, in 10 years they will lose £20,000(unassuming this is a recurring annual cost). Are they willing to lose so much money over a simple emplacement of faulty goods, Consumer rights programs tell you to do this all the time. ;) :bag: [/QUOTE]
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