Access to blood results Charge?

[janno9]

I have just contacted my GP (after calling all day- as continually engaged) to request a couple of readings from my last blood test -2 months ago when I was diagnosed with type 2. I know the blood sugar results but I wanted the cholesterol and kidney function figures as I am going to a one day Diabetic education programme tomorrow and I have to complete a profile ready for tomorrow. I was told by the receptionist that the only way I could have the figures is to pay £10 for a printout which can be sent to the hospital for me to pick up tomorrow or pick one up at the surgery The Doc has already talked about how good /bad the results are but the blood glucose were the only figures I asked for at the time. Has anyone else had this problem?

 

[noblehead]

Ring back and ask to speak with the practice manager, £10 is ridiculous and I'm sure they could give you the results over the phone once they've verified who you are.

 

[Catlady19]

No, I just ask for a printout and they do it! No charge involved.

If they are going to charge, ask them to read it out over the phone.

 

[AndBreathe]

My practise would appear to rather not do a print out of results, but will, if I am persistent.

I find that asking them to dictate all the results to me, whilst writing them down in front of them tends to ease the way forward. Fairly promptly they head for the printer. Minxy? Moi?

 

[poohtiggy]

I dropped my form in at the surgery a few days before the course, they filled it in no problem, no charge, and there should not be one

 

[FloraDora]

I asked the DN for a print out and she did it there and then. Bit outrageous to charge! Its essential information for self management!

 

[janno9]

Thanks for the feedbackx

 

[Squire Fulwood]

It's hard to believe they want £10 for doing their job. The receptionist prints out a copy of my results and I pick it up when I get there. Never a problem.

 

[Brunneria]

When i wanted some results i asked at reception (explained i needed then for an endocrinology clinic appt a week later), they said 'sure! We'll print them out, and leave them in an envelope for you to collect.'

Then, recently, i asked the nurse during an appt, and she cheerfully clicked the print button, and i picked it off the printer myself.

£10 is an absurd charge, though i would cheerfully pay say 50p to cover their print costs (although processing the payment - receipt, paperwork, bank phaff - would cost them much more than 50p).